we stayed here for 1 night on a trip to havana,first impressions looked good.we were given our room and went to see it when opening the door we found the room was still dirty and had not been cleaned and made up .went back to reception to be given another room,this one looked okay but when we went to shower... More

Great hotel in centrally located in Habana. The staff is amazing...very friendly but professional. The Hotel was spotless with big rooms (mine overlooked the pool). The buffet breakfast was great with lots of yummy foods. The people of this country are truly beautiful souls! I will be back More

Nice hotel, staff lovely and friendly. Very quiet though more like a business hotel. About 30 min cab ride into Havana. Pool very nice but not a lot going on. Nice Spa reasonable prices. We stayed Bed & Breakfast and then ate in the bar for 3 nights as there was nowhere locally to get food other than the hotel.... More

we spent 2 weeks in April at this hotel ,, room was very nice, hotel was clean, really enjoyed the staff. Mildred the personal lady was especially helpful , my husband had injured his finger. in canada before we left and Mildred was awesome translating for us as we do not speak spanish .. the nurses at the hotel took... More

Stayed end of March 2012 for 3 nights. Lovely large room overlooking the pool. Bath and shower, but no bath plug! Plenty of hot water. Great buffet breakfast with plenty of choice. Courtesy bus into Havana, picks up at other hotels. Taxi into Havana 10cucs. Lovely clean pool after a trip into Havana. Pool towels provided. About 20 mins from... More

It's Cuba, and this place didn't disappoint because I knew I wouldn't be getting a North American 5-star experience. My most important concern was cleanliness and I was pleasantly surprised by how clean the room was. The maids did a superb job daily and we never had any problems with bugs. The bathroom was beautiful, spacious, and spotless. The service... More

We stayed here 2 weeks ago for 3 nights and found it very good, pleasant helpful staff and a nice place to stay. It is about 20 minutes out of Havana centre but there is a hotel shuttle bus 4 times a day, but it picks up at other hotels as well. Taxi around 10 cuc or the open top... More

Could not get adequate response from reception to request for an iron. Eventually got one with a 1 metre cord and was advised to use the floor as an ironing board. Was told twice by reception staff that there is NO ironing board in the hotel. I found one propped up at the door of an adjacent room and told... More

Stayed 18 March 2012 for four nights. The Hotel has brightly coloured rooms which are quite large and we had a balcony looking over the pool. Breakfast is very good with a large choice to eat. Staff in the hotel are very helpful. If you want a quiet hotel after a busy day in Havan this is the place because... More