Staffs service are so-so but product knowledge bad, they seems to have difficulties in understanding,they juz smile n grin helplessly at you for things they cant understand (cant understand English) .Have an on site restaurant but the items on the menu are unavailable (only if u are "lucky" u might get nasi goreng or mee goreng) Stayed there for 2... More

Staffs service are excellent but the management not. Stayed there for 2 nights, both breakfast we just had 3 kind of food which very oily-not healthy, asked boiled egg for a change instead of the fried egg given, they said - " will be charged", place for the bbq "charged", bbq equipment "charged", extra pillow "charged"... Malaysian.. More

- Paid RM380/night for the poor service as below: 1) The room is dirty with dust. The bedsheets was not changed with a lot of hairs. I've to call the room service to change for me. The bathroom floor is also quite dirty 2) I've to install the sleeping lamp by myself. And there is no on/off button. I've to... More

They've made a courtesy call to confirm my reservation, and its a good start. But the room/place wasn't the one being promised to me, and they didn't have credit card facility. Luckily, for govt staffs (Malaysian) they gave us discount, the Villa rate( usual weekend rate) is RM280, I've got the discount for RM230. For a family of 9 (parents,... More