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Holiday Inn Express Zurich Airport

3.0 of 5
Hofwisenstrasse 30, Rumlang 8153, Switzerland
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Holiday Inn Express Zurich Airport
Ranked #1 of 3 hotels in Rumlang
4.0 of 5 stars 327 Reviews
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327 reviews from our community

What travellers say about this hotel
  • Free shuttle(21)
  • Very clean(13)
  • Shuttle service(12)
  • Very good(10)
  • Train station(9)
  • Hotel staff(7)
  • Good value(7)
  • Very nice(7)
  • Hotel room(6)
  • City center(5)
Traveller rating
    79
    150
    60
    29
    9
Only show reviews for Family (58) | Couples (78) | Business (76)
Date Rating
Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 24 May 2012 NEW

Postivies - Free Airport Shuttle ( but make sure you get on as people tend to rush) - Cheap Shuttle to City Center - Great Breakfast Buffet - Rolls- cold meat- cheese - jam- fruit -cereal etc - Fantastic Helpful staff - Room was good size and very clean! Modern and bed was super comfy ! - 10 min ride... More

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Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 23 May 2012 NEW

We stayed here our last night in Switzerland and the hotel was very modern (with iphone docks beside the bed) and wi-fi available (but extra charge). We had a very nice and clean room and were only a 10 minute walk away from the train to head into the city center. Brunch was plentiful, nice atmosphere and well worth the... More

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London
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 May 2012

I have stayed at the HI Express Zurich Airport twice now and ther service is always impeccable, the rooms are clean and large, simply decorated but nicely done. There is a great Bar/restaurant that do food in the evening |(which is rare for a HI Express) There is also a free shuttle service from the airport. Highly recomend this hotel More

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London
Senior Contributor
28 reviews 28 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 14 May 2012

We arrived at 2130 from Hannover. A coach from India arrived at the same time and the reception could not cope with it. They were stressed and lost their hospitality. We ordered our dinners but had to refuse to pay as the service was far too long and not coordinated between our starters and mains. They did apologise. Breakfast was... More

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GM1973, General Manager at Holiday Inn Express Zurich Airport, responded to this review
15 May 2012

Dear Mr. Arnaud Thank you for your feed-back and all the information provided. For our hotel it is very important to receive these reviews to make sure that we can imporve our service in the future. I have to appologize for the unsatisfying situation at the recpetion and in the F&B-area - there were too much people at once and... More

Canada
Top Contributor
59 reviews 59 reviews
Reviews in 38 cities Reviews in 38 cities
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

I was at the hotel 1 night in April, the front desk staff who checked me in were great, it was busy, there was a bit of a hustle on the airport shuttle - it is a long way from the airport by road, maybe 15 mins drive (?) - but despite being first in line for the shuttle bus,... More

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GM1973, General Manager at Holiday Inn Express Zurich Airport, responded to this review
15 May 2012

Dear Sirdaav Thank you for placing such a good review - we are happy you enjoyed your stay at our hotel and plan to come back again. We will check the issue with shuttle bus to make sure in future that we have smoothly operations during the service - I will also try to make sure the English skills with... More

Santa Clara, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

The fact that the hotel has a free shuttle to and from the airport really helps. Its close to one of the local train stations as well. Provides a paid shuttle to the city center (5 euros). Which is nice. The front staff was good and bad. While providing information was really nice, at the front desk. One of the... More

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GM1973, General Manager at Holiday Inn Express Zurich Airport, responded to this review
8 May 2012

Dear Mr. Abhijit Thank you for your review and the information you provided. It is very important for us to get these kind of facts from the guests so that we can impove our quality for our guests. We are very pleased that you have enjoyed our shuttle services to the airport and to the town of Zurich. About the... More

Athens, Greece
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

OK hotel just for an overnight stay to catch an early morning flight. Rooms clean but basic. Bathrooms tiny. Restaurant in the lobby area, gives you the feeling of a self-service cafeteria. Food sub-average. More

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GM1973, General Manager at Holiday Inn Express Zurich Airport, responded to this review
8 May 2012

Dear guest, Thank you for your review and the important information you have provided. It is correct that we are a 3-star Superior hotel with limited service but the guests love our hotel since it provides everything you need and we can offer very good prices for an expensive town like Zurich. Hope to welcome you soon again at the... More

KSI
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 May 2012
1
person found this review helpful

Was booked at the hotel for a week. We reported on the first day that the air conditioner was not working and it virtually took the hotel 5 days to have it sorted out. Airport hotel with no windows to open coupled with ac failure was just a nightmare!!!!! More

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GM1973, General Manager at Holiday Inn Express Zurich Airport, responded to this review
8 May 2012

Dear Allan Thank you for your review and for staying at our hotel. It is correct that we had bigger repair at the aircon system during your stay and for these inconveniences we would like to appologize. This was the first big incident we had and now it has been fixed. It is correct that we have 8 remaining smoking... More

Georgia
Senior Contributor
46 reviews 46 reviews
Reviews in 40 cities Reviews in 40 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 29 April 2012
2
people found this review helpful

Third time staying at this hotel and all was good. There is a wake-up call but you have to program it in using the room phone. Breakfast was free but the selection look to me as it did over a year ago. I have included picture on the airport pick-up point and a picture of the Shuttle Bus. More

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GM1973, General Manager at Holiday Inn Express Zurich Airport, responded to this review
1 May 2012

Dear Mr. Georgia Thank you for staying at our hotel and for the very positive revue. We hope to welcome you soon back again at the Holiday Inn Espress Zurich Airport. Kind regards Thomas Mettler, GM More

Singapore
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 April 2012

Free shuttle to and from the Zurich Flughafen - perfect. Free room upgrade to the executive floor - nice. Room was above average for the price paid and was pretty okay. The bad was slightly tough, so it depends if this is what you prefer. I normally like Marriott's beds that are super soft, but this is not a deal... More

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Jean Pascal Bernet, Manager at Holiday Inn Express Zurich Airport, responded to this review
26 April 2012

Dear guest Thank you for your positive review. We would be pleased to welcome you back at our hotel. In fact I am am a half filipino that grew up in Switzerland :-) Kind regards Jean Pascal Bernet, Deputy Manager More

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Additional Information about Holiday Inn Express Zurich Airport

Hofwisenstrasse 30, Rumlang 8153, Switzerland
Price range (per night):* 128 AUD - 256 AUD

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