Went here for our honeymoon and it was great! Some glitches happened but nothing big. We were very happy we chose Excellence and would love to come back some day. The Good: - Every staff member was really friendly - Check in and check out were both quick and easy - Great service, every problem was fixed quickly - Really... More

We stayed at EPM from April 14-April 24th 2012. The resort is stunning and the service is even better. We had a swim up room in bldg. 8 and loved it so much we plan to request the same room on our return trip. Yes, there is some noise at night when people decide to return to their rooms, but... More

Sorry this is so late, We celebrated our honeymoon at Excellence back in September 2010. What an amazing experience! We stayed in the preferred club, I believe building 9 top corner. It was very secluded and had beautiful views of the ocean. The food was great and we met some amazing people! WE stayed 10 nights, which for us was... More

We stayed the the Excellence Playa Mujeres 2 - 9 May 2012 and loved every moment. When we arrived were greeted with Champagne and checked in straight away. We booked a two storey room with plunge pool and room was out of this world. The staff at the hotel were so so friendly and nothing was to much trouble at... More

My wife and I have stayed in very famous upscale hotels and this is by far the best experience and time that we had. Like other reviews say from check in to check out is the best time we had. The hotel is super clean and the staff very friendly. The quality of the food is outstanding ( and the... More

We arrived on Monday, May 14, with checkout on Friday, May 18. We had an Oceanview Excellence Club Junior Suite. We would definitely return to this hotel. The food was really delicious and the breakfast and lunch buffet at the Toscana restaurant were probably 3x bigger than anything we've ever been to here in the U.S. The buffet food was... More

I took a long awaited vacation with my entire family at the Excellence Playa Mujeres. I made sure to book directly with the hotel to avoid any miscommunication. I booked 4 rooms and paid very dearly for an upgrade from standard pool/spa view to OCEANFRONT. I made it VERY clear that I wanted to be right on the ocean. When... More

Need a rest and relaxation then this is the place for you. The hotel is bright and fresh (there are a few poor patches but few and far between), the staff will bend over backwards to make your stay everything you want. Mostly quiet throughtout the day with some entertainment every night from about 6:30pm The down side is that... More

We had a wonderful time at this resort. We've travelled to many all-inclusive resorts in Mexico and this one is definitely one of our all time favorites. I wouldn’t hesitate to return and hope to do so in the future. The rooms were wonderful. They are new and modern. My favorite part about them was the bed lounger on the... More