The minute my family and I arrived and were greeted in the land of smiles we felt at home. From the chilled towels and welcome drink the staff were friendly and really great with our infant daughter. The Westin kids club is great and there was always some kind of activity going on at the resort that gets you involved...
More
We (my girlfriend and I) have recently returned from our holiday feeling ever so relaxed thanks to this particular resort. Tucked away, slightly distant from all the action, but do not let that deter you, the Westin Siray Bay offers the essence of tranquillity with stunning views of the bay. From its numerous pools with jacuzzi seats at the pool...
More
really good rooms, think the resort is only about two years old, built on hillside overlooking bay, family pool lower down and (quieter)adult pool higher up, very good beds esp pillows, westins are brilliant for this, you need peaceful sleep after swimming and shopping and touring. learn hello 'so what dee car' and kob coon car (thank you) and you...
More
Stayed three nights at the Westin Siray Bay with my family. It is a beautiful resort with a nice view of the sea from everywhere you are.Rooms are nice, but I have seen better at other Westin hotels. We had forgot to mention our need for connecting rooms. However - the staff were unable to give new rooms as they...
More
Dear MickeyFontana,
Thank you for taking the time to provide us with concerns. We value your feedback as it assists our team to continually improve and strive to provide our guests exceptional service. I am sorry to learn that you did not feel our resort met your expectations. Rest assured we will take your comments on board and share them...
More
Lovely newly built property, you do need to get around with the golf carts but that was never problematic. Several pools around the property, we were in a nice suite with great views around the top. The breakfast buffet was phenomenal. The beach isn't usable and we had come to this hotel after we stayed at the Le Meridien for...
More
Dear kokolig,
Thank you for sharing your experience of your recent stay at the Westin Siray Bay Resort & Spa Phuket. I am pleased to hear that you enjoyed our pools, views, and buffet breakfast.
Thank you again for your review. We look forward to welcoming you back again in the near future.
Yours sincerely,
Stephen Morahan
Hotel Manager
More
We stayed at the Westin for a week and loved it. The resort is beautiful, the breakfasts sumptuous, and the staff is lovely. Swimming in the infinity pools and watching sunset over Siray Bay is truely magnificent.
Cons: the rooms we were initially allocated were musty and smelly: we had to relocate after 5 nights of complaining. What a nuisance...
More
Dear travelling008,
Thank you for sharing the story of your recent visit at the Westin Siray Bay Resort & Spa Phuket. I am pleased to hear that you enjoyed our wonderful resort, breakfast, services and especially the Horizon pool.
I will certainly address your concerns with regards to your room with our team, and I apologise that we were unable...
More
We stayed at the Westin for 6 nights in January and thought the resort was amazing. Yeah the resort is in a secluded location but if you don't want the hussle and bussle of the other major areas then this place is perfect. There was an issue when we checked in - i'd requested a king size bed however the...
More
Dear Chris E,
We are delighted that you had an enjoyable stay with us at The Westin Siray Bay and hope to have you stay again with us soon.
Your kind compliments will be passed onto our team members and department heads. Thank you for staying with us.
Yours sincerely,
Stephen Morahan
Hotel Manager
More
We were greeted with a warm welcome and were upgraded to an indulge suite, the room was amazing very spacious with a living area, bedroom and two bathrooms plus two balconies that looked over the ocean. This is defiantly a resort that just a hotel. The pool's were lovely but i found the pool chairs would get taken up quite...
More
Dear Twentytwoo,
I appreciate you taking the time to write a review of your recent experience at Westin Siray Bay Resort & Spa, Phuket. Your compliments towards the staff and resort are greatly appreciated and it will certainly inspire our associates at the resort.
Thank you again for your feedback and I look forward to welcoming to our resort in...
More
I'm a spg guest since years, and I'd learn to appreciate the standard. I feel in Westin the staff doesn't care of the brand image, but only of extracting money from guests that maybe will not come here any more... An example: being here with two small childeren, i've been asked to pay for the elder's breakfast. I answered that...
More
Dear Gugver,
Thank you for your feedback following your recent stay with us at the Westin Siray Bay Resort and Spa. We always endeavour to take care of our guests to the 5 star standard that signifies the Westin Brand. I apologize that on this occasion you feel we have not met your expectations.
The Starwood policy across all of...
More
The westin at siray bay is a beautiful relaxing resort, each room faces siray bay, giving you lovely views, beautiful sunsets. The discovery suite with pool access is delightful, you have afternoon sun while relaxing in your own private pool, absolute heaven! The buffet breakfasts are delicious and beautifully presented. You can sit there for hours enjoying the brekkies and...
More
Dear havivaled,
Thank you for taking the time to share your experience with us and we are pleased you enjoyed our Discovery Suite, breakfast, activities, and the resort’s spectacular ocean views. Your comments will be passed onto the team.
Thank you once again and we look forward to welcoming back to the resort in the near future.
Kind Regards,
Stephen...
More
704 Reviews
705 Reviews
1,205 Reviews
