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All 62 Karon hotels »

Hilton Phuket Arcadia Resort & Spa

4.5 of 5
333 Patak Road, Karon, Phuket 83100, Thailand
Hotel amenities
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Ranked #16 of 62 hotels in Karon
4.0 of 5 stars 735 Reviews
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735 reviews from our community

What travellers say about this hotel
  • Very nice(17)
  • Very good(16)
  • Lotus wing(13)
  • Thai thai(11)
  • Tuk Tuk(11)
  • Swimming pool(10)
  • Room service(10)
  • Executive Lounge(9)
  • Patong Beach(9)
  • Sails Restaurant(8)
Traveller rating
    336
    260
    92
    34
    13
Only show reviews for Family (156) | Couples (281) | Business (30)
Date Rating
sylvie m
Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews
1 helpful vote
2 of 5 stars Reviewed 11 February 2012 NEW

I'm just commenting the food here, as the room was fine. I found that the food in this hotel was very poor quality for the prices asked. We had dinner in the italian restaurant where they have "all u can eat" options: for the salad option, it's basically all u can eat of salad-tomato-cucumber with 5 different sauce. for the... More

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Walton12
Airdrie, Canada
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

Stayed here for 8 days! Executive lounge on the 12th floor provided everything that you wanted; breakfast and evening happy hour and buffet!! Overlooking the sea and the sunsets were amazing! Restaurants were very pricey but the wonderful thing is you are 8 mins walking from the all the restaurants and shops! Perfect location, across the street is the beach!... More

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Jolene P
Pietermaritzburg, South Africa
Senior Reviewer
9 reviews
1 helpful vote
5 of 5 stars Reviewed 9 February 2012 NEW

The level of service is very high. We were greeted by very friendly staff. Our email request for an upgrade was noted when we arrived and we checked in without any hassel and were promptly escorted to our room. We also requested a late check out which was arranged. We stayed in the Junior Suite Sea View with King Bed.... More

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EBennatan
Chicago, Illinois
Reviewer
4 reviews
3 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW

We stayed at the Hilton Arcadia in Phuket on 29 Jan - 3 Feb 20012. It was a most pleasant stay and completely suited our needs -- quiet, clean, comfortable, and reasonably priced. It is possibly the nicest hotel in the area of Karon Beach (and perhaps beyond). The hotel resort comprises 5 or 6 separate large buildings dispersed within... More

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D700
Sydney, Australia
Senior Contributor
38 reviews
8 helpful votes
5 of 5 stars Reviewed 8 February 2012 NEW

Very large complex, great service good variety of resturants, free bus into village, easy access to beach, very clean rooms. More

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benji
Australia
Reviewer
3 reviews
5 helpful votes
5 of 5 stars Reviewed 7 February 2012 NEW
3
people found this review helpful

Loved Hilton from the moment we arrived till we checked out, the staff were amazing. we arrived before 10am on arrival day but instead of fobbing us off(our room wasn't ready) they allowed us to use all of the resort facilities till check in. We stayed on the 11th floor sea view, huge balcony great renovated room. The resort is... More

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HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review
8 February 2012

Dear Guest, Thank you for staying at Hilton Phuket Arcadia Resort & Spa and for taking the time to post this special review on TripAdvisor. It is such a pleasure to read how much you enjoyed your sea view room and our hotel facilities plus the surroundings including Karon Beach itself. It gives us great pleasure to know that you... More

snelj10
Shanghai
Senior Reviewer
10 reviews
11 helpful votes
3 of 5 stars Reviewed 31 January 2012
6
people found this review helpful

Let's start with the positives. The resort is amazing in its size and ability for you to find a quiet spot to relax and enjoy the scenery. The gym, pools, and children's area were fantastic and especially great for families. Despite its larger campus, the hotel also offers a free shuttle to get you from place to place so you... More

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HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review
2 February 2012

Dear Guest, Thank you very much for staying at Hilton Phuket Arcadia Resort & Spa and for posting your review on TripAdvisor. It is always great for our staff to receive feedback from our guests so that we can improve and enhance one’s experience at our resort. It is even more pleasing to hear our guests enjoying their time with... More

Jagooah
Beijing, China
Senior Contributor
28 reviews
17 helpful votes
3 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

Asian 5 star hotels are usually a cut above same category hotels in the rest of the world. The Phuket Hilton is a cut below. Not dreadful, but frankly not great either. As average as average can be. First of all, the hotel is HUGE, which is not conducive to an exclusive atmosphere. The upside is there are many pools... More

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HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review
31 January 2012

Dear Guest, Thank you very much for posting your feedback on this website. Thank you for some of the positive feedback which on your recent stay. We are of course disappointed to hear that some aspects of your stay was not up to expectations. We have taken note of your concerns for review. Your comments on breakfast will be discussed... More

seawall77
New York City, New York
Senior Contributor
33 reviews
27 helpful votes
5 of 5 stars Reviewed 27 January 2012

If you look in my profile, you'll see how we initially were booked at the awful LeMeridien Phuket. If you want something with dingy 70s appeal, go there. We swapped to the Hilton, and life got much better. This is a huge hotel, so I understand not everyone would like that. Here's our story of how we made sure the... More

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HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review
31 January 2012

Dear Guest, Thank you very much for sharing your experience after your stay with us on TripAdvisor. As a Diamond Member, we really appreciate the loyalty you have shown to our brand and choosing to stay with Hilton Phuket Arcadia Resort & Spa recently. I am pleased to read the positive aspects of your stay with us. I am glad... More

StevenMohan
Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews
7 helpful votes
5 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

Our stay at the Hilton Arcadia was truly a memorable one with so much of greens and lakes on the hotel grounds and with the beach just across the nearby beach road, superb buffet breakfasts, excellent and courteous service by the staff especially at the restaurants and with 3 swimming pools, a good gym and a host of other facilities. More

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HiltonPhuketArcadia, General Manager at Hilton Phuket Arcadia Resort & Spa, responded to this review
31 January 2012

Dear Guest, Thank you for taking the time to share the feedback of your experience on TripAdvisor. It is such a great pleasure to know that you had a memorable stay here at Hilton Phuket Arcadia Resort & Spa. I am glad to hear that you appreciated the warmth and hospitality of our team members in particular our Food &... More

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Hilton Phuket Arcadia Resort & Spa Also Known As

  • Hilton Phuket Arcadia Resort
  • Hilton Phuket Arcadia Hotel
  • Hilton Phuket
  • Phuket Hilton
Address: 333 Patak Road, Karon, Phuket 83100, Thailand

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Hilton Phuket Arcadia Resort & Spa
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