My husband and I went for our wedding annivesary memorable for all the wrong reasons. When we arrived our room had to be recleaned due to a workman having done some work and not having been recleaned, although the cleanliness of the bathroom was still not good even after it was supposed to have been recleaned. Breakfasts were the worst... More

Stayed in this hotel for Badminton Horse Trials and it was perfect, it was only 5 - 10 minutes drive from the horse trials and the local taxi guy Doug to us there and back from the hotel. e will definitlely be returning for next year. The rooms and food was a very high standard. if you are wanting to... More

My wife and I stayed here over Badminton Horse Trials as it was one of the nearest hotels to Badminton itself and despite being extremely busy (as I was expecting over Badminton) the service we received was fantastic for the entire 4 night stay. I understand the Cross Hands has just undergone refurbishment, and it really shows. The bedroom was... More

We stayed at the Cross Hands hotel the weekend of 19/20th April - our friends had booked the 'superior' rooms for our stay as they were hoping to recommend the hotel to their guests who are coming for their son' wedding in August. On our arrival we were directed as to how to get to the Queen Elizabeth 11 room... More

We visited the Cross Hands to celebrate our Silver Wedding anniversary with a couple of friends on 27 April. My wife had dined there a few days earlier with a group of her friends. My wife called to reserve on Tuesday but didn’t have a response until Thursday, but we didn’t think anything of this. The refurbishment has been done... More

Have passed this pub several times and wondered what it was like. Needed lunch mid week and called in. The staff were terrific. Greeted as soon as we entered and shown a table. Drinks order taken within minutes and similar with food order. Food arrived promptly. Same with the bill and payment. The food menu is very large. Food was... More

I called in during the afternoon for a drink to break my journey. The refurbishment is very good and done in good taste but either they have not trained their staff to clear the tables or the staff are just bone idle. As I walked in there was a small room on the right, and this is the first sight... More

I stayed here with my 2 children this month. The food service and accommodation was suburb and great value for money. The place looks very nice with its refurbishment. The bar has been transformed completely as well as the restaurant. If you have been before you must return and see the changes! I will certainly be returning soon.

This was a last minute booking and was from late rooms. i paid £19 for a single room including breakfast................absolutely brilliant and well worth that !!! The atmosphere was good, food amazing and staff very pleasant.