The first impression of the front office is bad. There are a few staff, but choose to ignore the waiting customers. One 1 staff handled the check-in, the rest looks rather 'busy' but they were not. I choose to take the executive suite with 2 bedroom but 1 bathroom. Due to the location of the chalet, 'top' of the hill,... More

Am very sad to comment that it was so much dissapointing through out my stay at here,in terms of services that Jerejak resort provided me. The front office associates were like day dreaming and don't know about their product knowledges. As I asked for tomorrow's morning breakfast menu,the associate asked me to check back with F&B crew! This is so... More

This is my 1st time went to Pulau Jerejak, I thought this resort will provide me an entertainment during my holiday. I bought this from Groupon because my friend told me is a good place for vacation with good view.. Check in on the 4th -5th Jan 2012, The check in process is very smooth, fast with a nice lobby.... More

just like travel_freak_mas said, it's a terrible hotel!!!! my girlfriend and i check into the hotel during Christmas, even though it's crowded but we manage to check in quickly and get our room. but that is where the nightmare began, the room is totally untidy and is in the messy condition!!!! rubbish every where, towel no replace, sticky floor, broken... More

They recently launched a promotion with Groupon (just as where I get my hotel vouchers for 4 rooms) and the response was way too good, they launched a second round. As a result, the nightmare began. They have not used to nor ready to accept such high occupancy. We were there at 2pm, and waited until 3:00pm to get only... More

Me and my husband stayed in month of October, At first nothing great introduction from internet but once you reach there you will see beautiful mother earth nature and good service from the normal staff till the Hotel Manager(Mr Meor) Once we arrived we been welcomed by staff name Liza and few staff with welcome drink and cold towel,after a... More

We spent two days and one night at the Jerejak Rainforest resort the first week-end in october. I know this is the off season and therefore couldn't expect everything to be in top gear, unfortunately nothing was. When we boarded the boat and it set off for the island we were intrigued and looking forward to what should be a... More

We heard about this resort from one of our friends and saw her photos on Facebook. We decided to give a try and went there during off-peak period (it was just after a long break in Malaysia). The boat ride was comfortable and it took approximately 15 minutes to get to the resort. Check-in was smooth and we had lunch... More

I bought this deal from Groupon which gives us rm98 per room per night and free ferry transfer throughout our stay in Jerejak Resort. The jerejak jetty was quite easy to find but that is because we've Google Map'ed the jetty. So, I think it would be best if they have a even clearer road sign to lead to their... More