after a 3 and a half hour drive to the hotel, we were met by a member of the lobby staff, who was unable to communicate with us. When we got to our room we were glad to have been told that we have been given one of the biggest rooms in the hotel, but as he opend the door... More

If you are English DO NOT ATTEMPT A HOLIDAY AT THIS HOTEL OR ON YOUR OWN HEAD BE IT! This is by far the worst hotel I have ever stayed at. Booked and paid for as 4* this is a joke it is more or less 1 to 2* only. Transfer from airport turned out to be nearly 180 minutes... More

I was there when Charlie was there and I totally agree with him, if it wasn't for him and his group of friends me and my friend would of be lost. The staff are rude and the food was not for the British, the entertainment was rubbish could not understand and word even though we told them we couldn't understand,... More

Klas Hotel is unbearable! its miles away from anywhere takes approx 3.5hrs transfer from the airport. The hotel is very run down and dirty, bathrooms are so old the veneer has come off the bath! food same old same old, meatballs, pasta, salad. This hotel does not cater for the British, its full of Russians, Polish and Germans, the supposed... More

Worst holiay ever.If it wer,nt for other brits n hotel would av gone barmy.Some staff esp the bar manager would make life as difficult as poss.Alcoholicdrinks very limited n contains very little alcohol.Hotel full of ignorant russians.Any life is good 20 mintes walk away..Dont be duped this place is 30 minutes away by bus to Alanya.If ur a brit dont... More

first taxi driver couldnt find hotel after 3 hour transfer no room no body speaks english to explain why get rooms they are very basic and not very clean do not take children balconys death traps we were on 4th floor every fire exit locked breakfast bread and boiled eggs every day no toaster lunch cold and very odd mixture... More

Just hell, no comments. Blood on the walls, no towells in hotel. Rude reception from Kazakhstan... just don't know if something in this hotel ok. Don't ever think to come close to it. it's just dangerous in my opinion.

where to begin 1st the good points there isn't any, 4 hour plus transfer got to hotel low and behold No room another 2 hr wait then the room not wot u would expect from a 4* ( holiday inns are better and cleaner ) and thats not a gripe about holiday inns. The staff were not very helpfull mostly... More

dont recommend for the english, cater only for russian, entertainment and all inclusive food was catered for russians, rooms were herrific everything falling apart and dirty, we went with children, only a few selection of drinks half the time the pool bar was not open when suppose to be, it says its only 2 hour shuttle bus to hotel from... More