From start to finish excellent! Five ladies - 2 under 50 (we know who we are) had fun from start to finish. Israel the receptionist was both charming and hilarious at the same time and even let us "ring his bell". We had lovely connecting rooms with a private hallway so we could leave the doors open. It is well... More

Booked a week in April to get away from the British winter. Lots of sunshine but also a strong breeze. However, when it dropped you realised how nice it was when it was blowing. Agree with the reviewer that mentioned the non windy side of the hotel that got the sun in the afternoon. Always a dash for those sun... More

we were so concerned, having seen some of the reviews that cropped up shortly before we were due to fly ( 16/4) that we already had the mind-set that we would have to make the best of a bad job. We were driven from the airport by a taxi and saw the prison looking building from afar, but as we... More

Just returned from this wonderful Hotel. This was our third visit within 14 months. The Staff as always very helpful and friendly. Richard entertainment guy first class as was Enso the pool bar man. Both a credit to the Hotel. The room as per usual was first class. The cleaning maid also did a good job. The food was a... More

A friend and I stayed here for 5 days in April. We found all amenities very good, the hotel staff were very friendly, a few of the restaurant staff didn't seem to know what they were doing but I think they might've been new. The room was excellent we stayed in a junior suite, which had bedroom area with large... More

Just back after a week in this hotel 23 - 30 April. The room itself was very nice, large and clean. One criticism, you pay for all inclusive then have to pay extra for safety deposit box that's in your room and mini bar. There were no tea/ coffee facilities in the room which I really missed!!. The hotel itself... More

We had one week at this Hotel we found all amenities very good thehotel staff were very friendly the room was excellent we stayed in a junior suite. Entertainment was very varied but something for every one the pool and sun loungers were good I would love to go back at some point the small town was very nice small... More

Like "Mandy D", this was our first visit to this hotel and to El Medano. Despite reading the varying and slightly worrying reviews before we booked, the excellent flight times and price were our deciding factors, so we booked it; we were not disappointed. I decided to upgrade to a Junior Suite with Sea and Mountain views; a good decision... More

Ater booking in we found the air con in our room didn't work properly, after the engineer came to look at it and clean filters it still didn't work, after seeing the guy on reception we where offered 2 different rooms to chose from, one was on the top floor with a seaview so we moved to that one. The... More