I ventured to this hotel for a break and booked eight weeks in advance. Thompson family resorts tend to deliver on all fronts for my requirements. All Inclusive a four star quality and good activities and clubs for the kids. The check in at this hotel was great and friendly, the staff are welcoming and helpful. All the staff at... More

This was our first trip to Gran Canaria ( have been to Tenerife twice before so we decided to try another island in the Canaries). We reserved the hotel through Finnmatkat and the main reason for choosing this hotel over others were - it seemed to be more family friendly with activities for children - nice pools and - breakfast... More

I've been to this hotel twice, the last time was last Summer - August 2011. Am taking my family there again this coming Summer - July 2012. If you're considering going, be VERY pleased with yourself! The hotel, facilities, entertainment, staff and service is all very good. I appreciate that many of the most recent reviews are mixed, but please... More

We have stayed at this hotel three times over the last four years. There have been very mixed reviews recently. The last time we stayed was two years ago and we really loved the hotel, hence three visits. We found the hotel to be very clean, the reception area was beautiful as the hotel was renovated over the 2009 winter... More

I can understand why there are such mixed reviews for this hotel, but having read some of the 'horror story' reviews before we arrived, I was actually quite relieved and happy with the place overall when we did get there. We were a family of 2 adults and 2 children (14 and 9) from the UK during the Feb half... More

We stayed here one week from 6th Feb, booked a 5 star all inclusive holiday, which it turned out NOT to be. Rooms We were on 7th floor and the room was OK, the split level room was nice and clean but if all the rooms are split level with 3 steep stairs in the middle its dangerous for small... More

Just got back this morning from a week stay and have to say that we were disappointed in many ways. This is classed as a 4 star hotel, which it clearly is not. Booked all inclusive, and again disappointed as all inclusive is NOT all inclusive and you are often expected to pay extra for services that are normally included.... More

We stayed at this Hotel All-inclusive for 2 weeks It was a lovely hotel it was very clean the cleaners worked very hard, the rooms were spotless and plenty of room. There was no air conditioning in the room, only a ceiling fan which didn't do much. We had to have the door open but being on the 5th floor... More

stayed at the oasis village in july 2011 and really enjoyed our stay. Their were 5 adults and 3 children, (15, 13 and 2). there were plenty for us all to do during the way if we wanted to, and the reps were lovely and got us all to join in. my only complaint would be is that the bar... More