My grown-up daughter and I just returned from the hotel on January 28th. Now we are dreaming of going back to the same place next July! From the fourth floor one can see the magnificent view of the Chalong bay, including the statue of Big Buddha in the distance. The sunset looks different every day. The rooms are clean, the... More

Booked this hotel online for a 2 night stat before we moved on to Kata Noi beach. The staff were extremely unhelpful and bordering on rude. Room was ok, but for an ocean view room we had to climb over 70 stairs (definately not suitable for young families or elderly). On the second night, we had a scare when the... More

Booked the hotel with another online website. when i came across the tripadvisor reviews which ranked it 7 out of 7 of the hotels in panwa, I have to say I was concerned. First of, lets start by saying that it is not that bad. Appreciated the fact that all bookings with the hotel comes with a complimentary breakfast. Cabs... More

We arrived in the hotel yesterday to find out its a 20 minute drive to Phuket town and a 45 minute drive to Patong Beach. The hotel staff is quick to call you a taxi for 400 baht when 50 metres up you can get it for 300 baht without even negotiating. That sums up the owners attitude towards guests:... More

I travelled to Phuket for the first time with my 7months old infant. A bit worried initially but eventually it turn out to be a gud place for holiday for us. The hotel staffs are friendly but no doubt they have some difficulties with conversing in english. Overall the hotel is good in terms of the landscape view, quiet and... More

I know Novotel is ranked as 4 star in Accor Group (Sofitel is 5 star), but this Novotel Panwa cant reach the standard. Or maybe I came in the low season (September) so the management reduced the staff to save costs and nobody there took enough cares of the property? I found the bathroom mould and dirty right when we... More

loved the location. 3 nights. A lot of coral in the water so watch your feet! swims possible from 9-11 am when the tide is in. After that its difficult with coral/stones etc. The place was run down and needed maintenance. A quiet place with little to do suited us fine the 3 nights but no longer. Bed mattresses hard! More

a bit far from bars and restaurants, but nice and peaceful when the is the low tide the beach is quite ugly and not sand but muddy/sandy bay... nicely decorated and along the beach there are some bbq places More

The service and people were absolutely perfect and what made this a wonderful place to stay. I was unaware that our ocean view room would require us to climb 72 stairs as there was no lift. My husband has problems with his knees and at times this made things difficult we just had to arrange our days with everything going... More