We met here with a number of other families for a reunion. Sue and her wonderful staff couldn't have done more to make our holiday enjoyable (Robin was away unfortunately). Sue and the staff organised a wonderful party for us one night including fireworks and lanterns. Baby sitters, trips, taxi rides were all sorted for us. They just made the... More

I have just come back from my third visit to The Waterfront. Sue and Robin have a natural ability of making you feel so welcome and at home, that you never want to leave. Unfortunately Robin wasn’t there on my last visit, but Sue was there and she is most certainly a fabulous, generous and fun person to spend time... More

This was my 3rd stay at The Waterfront and as soon as I arrived I remembered exactly what I loved about it. I am sure there are many similar hotels however none have the same personal touches; from the 'welcome back' in petals on the bed to the singha beer on arrival, it is just perfect. We were there during... More

We booked the Waterfront before our trip to Koh Samui using Trip Advisor for information about where to stay and we were more than delighted with the location, comfort and friendliness of this lovely boutique hotel. The rooms had everything you could want including air conditioning, fridge, fully stocked bathroom, clean beach towels daily as well as tea/coffee/milk and fresh... More

We have stayed at the waterfront for three years in a row now and every time seems to get better. We have never stayed in the same place more than once but we have never found anywhere like the waterfront, Robin and Sue go out of there way to make sure your stay is perfect, the staff are always smiling... More

This is the third stay here in three years. It's like coming home to a wonderful place and wonderful family. Unfortunately Robin, one of the owners was away this time but Sue his lovely wife was there and treated us like old friends.We love coming here it is a small friendly hotel with lovely helpful staff and you always get... More

As veterans of more than a hundred holiday trips between us, my wife and I cannot think of a more welcoming, relaxing and caring place than The Waterfront. It's fanatstic value for money, spotlessly clean and, in our case, we had a beachfront air-conditioned en suite room with all mod cons, including a very necessary fridge (it was very hot... More

The personalised service of Sue and her staff is unsurpassed. In all of our travels around the world we have never been so warmly welcomed and looked after during our stay. Traveling to a foreign place where you don't know the language or the customs can be daunting and the crew at waterfront made sure we were brought up to... More

We stayed at the waterfront hotel at the Bo Phut Beach in April 2012 and I must say we enjoyed a great service. Starting by beeing picked up by the hotel manager at the Airport, on the way to the hotel your shown the Fishermen's Village and given some recommendations about good restaurants. Once we arrived at the hotel we... More