We stayed there on the way to Kedarnath and the service was horrendous. I ordered lentils for my son with NO chilli whatsoever, the 1st time they brought it with red chilli powder covering the top, returned it and specified no chilli, yet again they brought it with chopped green chilli inside the lentils, 3rd time I went down to...
Greetings from the Monal Resort !
Justification and explanations are not going to compensate you for your unpleasant experience. However, we would like to express our heart-felt apologies for the inconveniences you had to endure during your visit.
We have noted your comment on food quality and assure you that we will take necessary measure to improve the...