I have always enjoyed staying at this hotel, but this time I found the rooms fraying at their edges. The hotel needs to implement an efficient check out system. Guests don't wait for their turn and the reception desk attends to more vocal guests ignoring those who wait.

i have checked in late night. Front office manager has arranged for the pick up from the bus station and i have been dropped in the hotel. from the time of check in and check out never had single issue. staff all were courteous and polite. there is were GRT stands for... Kudos to their team :-)

Salem is a one horse town but one cannot avoid it if driving from Cochin to Bangalore, One need not enter the crowded city and it is a very pleasant and modern hotel with excellent and friendly staff, The room was very comfortable and had all the mod.cons one would expect in any good hotel. The food is outstanding and... More

Excellent service, friendly hotel staff and good food options in the restaurant. Food quality and taste was good. Room and interior was good. Liked the break fast buffet had many varities of food. Swiming pool is not big enough.

Was travelling thru Salem and decided on a quick stop over.It is located on the Bangalore highway, so very easy to find. The property is ideally priced, with good modern rooms. Staff was helpful. breakfast buffet was decent. Will def stay here again

We were driving via Salem and planned to stop-over and checked in to GRT Grand Estancia. It was amazing and we thorougly enjoyed our stay. It is a great place to relax and refresh. The welcoming at the reception was wonderful, with a chill welcome drink and we did feel that we were in the best place right at the... More

I was in Salem for a work trip last week and it was a great hotel to stay in. The rooms were clean, modern and newly furbished and the staff were very helpful. Great breakfast bouffet and dinner menu as well.

We stayed in March 2013 for two days. We are both nonsmokers and had booked (and were confirmed!) a nonsmoking room with a king size bed in advance. Upon arrival, the room which was offered to us was a smoking room that smelled of smoke all over. We therefore requested another non-smoking room like we had booked. First the staff... More

The hotel was good for a short visit, had good service and decent ambiance. The staff were hospitable and efficient. The service was very quick and location very close to the main market area. The hotel was value for money