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All 8 Santa Ana hotels

Aloft San Jose Hotel

3.0 of 5
Forum 2 Business Park, Lindora, Radial a Santa Ana, Santa Ana, Costa Rica
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Aloft San Jose Hotel
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Ranked #5 of 8 hotels in Santa Ana
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64 reviews from our community

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Date Rating
Wilmington, North Carolina
1 review
1 of 5 stars Reviewed 11 June 2013

I recently booked this hotel for 1 week for a business trip. I admit I booked under the terms and conditions of a nonrefundable reservation. However when my business trip was canceled I contacted the hotel 2 weeks in advance to cancel and get a refund but they refused. I know it was a nonrefundable purchase but given a 2... More

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Rancho Cucamonga, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 29 May 2013

This hotel is conveniently located away from the downtown area. It is a simple 15-20 minute drive from the international airport. We stayed here overnight on our way to and from Dominical. The hotel staff was very helpful with printed directions and they will even handle all your airport taxes when leaving making movement through the airport a breeze!

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Paul D, General Manager at Aloft San Jose Hotel, responded to this review
30 May 2013

Will & Sonia, Thanks ever so much for you positive feedback. Aloft has now expanded into Latin America and we are happy that our sassy, savvy concept satisfied your needs whilst in San Jose. Hope to see you soon again. Regards, Paul Downey General Manager More

Arlington, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 28 May 2013

I was recommended this hotel by my boss and I have to say it did not disappoint. Hotel was very modern. Room was nice and clean with a big screen TV and great shower. Breakfast was fantastic and free with my room (not sure if it is normally included or not).Hotel was in walking distance of everything. Bar was nice,... More

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Paul D, General Manager at Aloft San Jose Hotel, responded to this review
30 May 2013

Hi Eric A, We are glad you enjoyed this new experience which Starwood brought over to Central America a year ago with our Aloft Brand. We have adapted the brand to local needs and it makes me happy that you enjoyed our full buffet breakfast and that our talents connected with you providing a pleasant stay. Hope to have you... More

Buenos Aires, Argentina
1 review
2 of 5 stars Reviewed 24 May 2013

For business trips, staying for 3 days, it is in a good location, close to all the Forums. Convenient. A big mistake the hotel still didn t remedy after 3 months of constant claim, is that I paid at the lobby for the tax departure for the airport. Hotel asked me the passport in order to prepare it and I... More

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Paul D, General Manager at Aloft San Jose Hotel, responded to this review
30 May 2013

Hi JE J, We are so upset to hear that we did not meet your expectations when we had the opportunirty to do so. Unfortunately we have not received and claims regarding departure taxes. We would very much like to have this situation solved as soon as possible so please could you care to forward all the information sent previoulsy... More

La Jolla, CA
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 16 May 2013

I spent one night on the front end and one night on the back end of my trip to the Osa Peninsula here at the Aloft. Don't believe the marketing materials, this hotel is not even remotely close to the airport, it is a 20 minute drive minimum through a very circuitous route. The hotel does not offer an airport... More

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Paul D, General Manager at Aloft San Jose Hotel, responded to this review
20 May 2013

Hi There!, Thanks ever so much for your feedback and we apologize that Aloft San Jose, as part of Starwoods selected service brands did not reach your expectations. Appart from airport hotels we are one of the closest hotels, located in a trendy area of San Jose, different to the airport region. Unfortunately the metre cabs can be reached on... More

Chicago, IL
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 8 May 2013

Aloft is my favorite hotel in San Jose. The staff is amazing and when checking it, it's like seeing friends again rather than checking into a hotel. Everyone there is also extremely professional and goes to great lengths to make sure the guests have a great experience. The bar and restaurant also add a great ambiance to the property. Aloft... More

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Paul D, General Manager at Aloft San Jose Hotel, responded to this review
10 May 2013

Hi GWB03, Thanks for your time and such great comments. We are glad aloft talents make this experience such a memorable one for you and your family. Expect in a couple of months to find our new backyard lounge & restaurant serving full meals and delivery service to rooms when you next visit us. Regards, Paul Downey General Manager More

Taipei, Taiwan
1 review
3 of 5 stars Reviewed 26 April 2013

Stayed this hotel for two nights, the surrounding area is very nice and like other said a lot of walking distance restaurant and supermarket. However, the only minor demirit when i checked out very early morning like 4pm, which the counter don't have enough change in USD. We understand there will be very little cash for night shift, however, i... More

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Paul D, General Manager at Aloft San Jose Hotel, responded to this review
28 April 2013

S 8903009, Thanks for such great and constructive comments. We have adapted our funds in order to be able to have smaller change for our guests when paying in US$ dollars. Regarding your SPG Points, we shall be reviewing and posting you the difference when applicable. Hope to have you with us in the near future again. Regards, Paul Downey... More

Bedford, Texas
1 review
5 of 5 stars Reviewed 24 April 2013

Hotel location, staffs, friendly environment, also I would to extend my appreciation to your fine front desk clerk MS Liset Lopez for her assistance during my trip to Costa Rica, her professionalism and hard work not only for me also for other hotel guests which I have observed greatly appreciated and As a 30 years customer service experience person I... More

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Paul D, General Manager at Aloft San Jose Hotel, responded to this review
28 April 2013

Hi J k, Thanks for your review. We are glad to know that our sassy, savvy staff provided you with such great service and experience whilst staying with us in San Jose. Liset has ben personally notified and this encourages all our team to continue the high levels of service we provide at Starwood Hotels & Resorts. Regards, Paul Downey... More

New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 22 April 2013

Excellent hotel, facilities are very modern and room extremely large and comfortable. No pool, but gym and bar were great. Bar at night was very good, bartenders friendly and a very nice pool table. My family and i had a great time in San Jose on a short stay while driving through Costa Rica, couldn't for a better place to... More

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Paul D, General Manager at Aloft San Jose Hotel, responded to this review
28 April 2013

Hi 610George, Thanks alot for such great review. We are glad the aloft brand satisfied you and created such an unforgettable experience whilst in San Jose. Hope to have you with us again in the near future. Regards, Paul Downey General Manager More

salt lake city, ut
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 10 April 2013 via mobile

This is one of the newest hotels in the area. Very ray access to both the main International Airport and the small regional airport for hopping on one of the smaller regional planes to get from place to place for Costa Rica exploring. Shop around and you can find this hotel is an extremely good bargain and super nice, new... More

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Paul D, General Manager at Aloft San Jose Hotel, responded to this review
15 April 2013

Otter44, Thanks for your recomendation and happy to have made your experience such a pleasant one whilst in Costa Rica. Regards, Paul Downey General Manager More

 
 
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Additional Information about Aloft San Jose Hotel

Also Known As:
Aloft San Jose Hotel Costa Rica/Santa Ana
Address: Forum 2 Business Park, Lindora, Radial a Santa Ana, Santa Ana, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Amenities:
Bar/Lounge Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Family Hotels in Santa Ana
#6 Business Hotels in Santa Ana
Price range (per night): $92 - $136
Hotel Class:3 star (3*)
Reservation Options:
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