found this gem after finding no accomodation at 7 other places at late notice, from the very start all staff provided warm welcoming service. Our friend busted his knee on the first day , and the staff went out of their way to help with hospital, getting round and making his unfortunate situation comfortable. Best service I have experienced in... More

Stayed with a friend in January 2011 for just over a week. This is a smallish mid range hotel that offers great service and large rooms. Hakuba is a relatively small place but its areas of interest eg restaurants, bars, shops, hotels etc are split into smaller areas - Echoland, Happo, Wadono, Goyru. If you were to look at the... More

Our family (2 adults and 2 children, 7 & 9) spent 6 nights at the Hakuba Panorama Hotel as part of 16 nights in Japan and 7 nights in Phuket to start the New Year. The Panorama and Hakuba were the highlight of our stay. Awesome snow and great skiing each day was made even better by the great staff... More

I stayed at the Hakuba Panorama Hotel for 7 nights over the Christmas holiday period. Although the hotel is quiet in its demeanor, it turned out to be quite a little gem of a find. Every single one of the hotel staff were supremely attentive and always went out of their way to assist with any queries we had with... More

This is a really great place to stay in Hakuba. It is a short walk to the lifts at Happo One, and is fairly centrally located as far as the town is concerned. The rooms are big and warm and importantly the hot water is very reliable. There is also a private onsen within the hotel that you can book... More