Stayed in April 2012 it is a room above a pub and not as advertised on the website, the menu that they offer does not exist and the owner is rude to the point of ignorance. I have stayed in 100's of hotels & b&bs I the past 10 years and this is the worst by far. I think the... More

Stayed for one night and couldnt wait to leave. The room was ok but the bathroom had no hot water and on the morning before we left the shower wouldn't work at all so we left without having a shower or having breakfast. The carpet needed hoovering and we had one large towel between 2 of us but we didn't... More

My wife and I stayed here in mid-April 2012 on a Fri/Sat 2-night stay. It is a lovely place to stay and so much nicer than your typical big hotel chain. I agree that it is quite laid back, but we were in no desparate rush and, unlike some of the other reviewers, are not overly-demanding and picky (and we... More

Stayed at the union inn,old windsor for my husbands bday. We checked in sat afternoon, given our key and went to our room, the window wldnt lock(anybody cld of got in) and there was tape across the window where it had been smashed!,we were given another room.shower wldnt work,did eventually,raidator was on a timer so room was cold when we... More

Some of my family stayed here just over 6-months ago and it was fine then. However it has gone downhill rapidly in the last few months. Since the previous owner left it is a shadow of its former self and the new management have no interest whatesoever in customer service. The chef shown on the website is no longer there... More

Booked a room by telephone instead of electronically ie I actually spoke to someone at the place and made a reservation! I arrived on my date to find they didn't know who I was and claimed that I didn't have a room. I said why would I drive 240 miles without having made a booking. Anyway they had space but... More

We have stayed in Old Windsor several times. the Union Inn was excellent. The staff freindly. The room was clean and comfy. The food was excellent breakfast exceptional. More

Got off to a bad start when room we got sent up to was not made up, went down to the girl on the bar who gave us our key and she sent us up to another room which turned out to be a single, went up to another room which again was not made up. Felt a bit ridiculous... More

From start to finish, this was a much more enjoyable and personable experience than staying in most hotels round the country. The landlady Tess was incredibly friendly and showed us the route for the long walk to the castle which we highly recommend if your feeling fit (around 30 minutes). We opted for room 10 which is the only one... More