Our family were looking for a suitable venue for a family get together in the Farnham area and we felt that after meeting the events team and some of the staff that this was the Hotel we would choose. From the onset nothing was too much trouble and they sorted out everything that we asked from different food choices to... More

This hotel offers unbeatable value for money and I take my hat off to the staff. I am in a wheelchair due to an accident and two lovely members of staff, Zoe and Charlotte, helped me get to the spa where I spent time with my husband and Son. Lovely leisure facilities. A gentleman called Steve with a good sense... More

We have stayed here on a number of occasions over the last few years and always found this hotel good value for money and a fairly pleasant stay.On this occasion We would praise the reception staff who gave us a choice of rooms on our arrival,and changed our pillows very quickly when I advised I was allergic to feathers.However our... More

A very disappointing stay here, on our wedding anniversary too. The room was mouldy, dated and in poor condition. There was mould on the walls, the carpet was matted and old, didn't fancy walking on it barefoot. The bed was uncomfy, with springs digging into me. The bathroom was dirty, the paint peeling and very dated. The furniture was also... More

As part of a deal I had a spa treatment and afternoon tea at the Ramada Hotel on the A31 Guildford. The afternoon tea was terrible, stale bread with only one sandwich filling option. Four small triangle sandwiches per person. One small scone and one small slice of ginger cake per person. The scone and ginger cake tasted shop bought... More

This location was good for access to Guildford, Farnham, Fleet and Godalming. The access to it is a bit tricky, so have your satnav ready. The car park close to the entrance fills up quite quickly, but there is plenty of spaces available to the left of the hotel. I paid £53 for bed and breakfast, which I felt was... More

We have become a regular group at this hotel and each time the reservation and reception staff, have always gone out of their way to accommodate any of our requests. No matter who they are and what time of the day or night the request has been. :) Food and drinks are always good, if not just maybe a wee... More

Nice relaxing stay, out of town location meant it was very peaceful. We were able to use the swimming pool and spa facilities which helped us unwind, however breakfast was over-priced for what was on offer.

In the photograph can you spot the elephant in the room? I'll come back to that in a minute. Booking in was OK, the receptionist demonstrated good customer engagement. Room 202 is one to watch out for if you get allocated it. The elephant is hiding behind the easy chair in the shape of a mobile air conditioning unit, which... More