Nice grounds and lake but hotel rooms are shabby and food was not good. On paper and photos this is a decent place but it's a 3 star max.
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- Patshull Park Hotel Country

Nice grounds and lake but hotel rooms are shabby and food was not good. On paper and photos this is a decent place but it's a 3 star max.
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Dear Mmdale,
Thank you for your concise feedback .
I am sorry that you did not find the hotel , or food to your expected standard , however as you correctly state we are a 3 star hotel and endeavour to meet or even exceed those standards wherever possible .If you would care to write to me with some detail...
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Really enjoy my trip to Patshull Park Hotel. The staff and the quality of the evening meal was excellent. The breakfast could have had some fresh fruit on display, however when fruit was requested it was provided.
The service in the golf snack bar was extremely efficient and good value for money, but the coffee was poor.
We changed rooms...
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Dear Elaine A
Thank you for your encouraging review - we are all delighted that you had a very positive experience , and that it was greatly enhanced by our team and their desire to provide excellent levels of customer care .
I am also pleased that the team reacted efficiently to your requests , and I promise to look...
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Great golf course but Tee times could be 10 mins apart instead of 8 to help alleviate hold ups but the course is a credit to the groundsmen. "Almost" excellent staff (hence the overall rating), but service in general was excellent and excellent food.
Really feel that overall rating should be 5 but one member of staff needs a little...
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Dear Trish-golf ,
We appreciate your positive feedback regarding the tee times and the excellent condition of the golf course - I undertook an inspection of the course yesterday and was also delighted with the quality of the greens, and the new cutting regimes on the fairways which create more interest for our members as well many residential and visiting...
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Booked Thursday evening for the following 2 nights for yet another very enjoyable experience at Patshull at the start of the Bank Holiday weekend. This was our 5th visit and we had responded to an e-mail promoting 2 night stays for £119. Excellent value for money with only an extra £20 for golf for 2 of us on Saturday morning....
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Dear BillyP38,
Thank you for returning to Patshull , and for responding so positively after your recent stay .
We have put together some really attractive residential golf packages for 2012 , and have also invested in a range of new cutting equipment for the golf course .
I am delighted that you enjoyed all aspects of your stay ,...
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We stayed here overnight with friends to celebrate my wife's birthday having booked the wine & dine package. This turned out to be very good value with both the dinner & breakfast in the restuarant being of very good quality. The bar was serving a very good real ale which was a bonus. We played golf and did some fishing...
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Dear 126tonyh,
Thank you for your kind comments following your recent celebrations at Patshull Park ,it was most encouraging to know that you thought our wine and dine package was very good value , and that the standards throughout were to your satisfaction .
Our staff are frequently praised for their friendliness and efficiency , and the real ale has...
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We had an wonderful meal at Patshull on Easter Sunday the food was amazing unfortunately it was let down by the lack of enough staff in the restaurant - there wasn't enough staff working the tables to cope with the amount of dinners - perhaps if the gentleman in the suit who seemed to be incharge had lent a hand...
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Dear James T ,
Thank you for your kind comments regarding the quality of the food experienced in our Lakeside Restaurant ; we are extremely popular for traditional roast Sunday lunches and are one of the few venues in the area which have a pianist most weeks to provide live background music .
I apologise if you experienced a delay...
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Another excellent New Year Break was had by all, when we arrived we were given another warm welcome and the lads went for a quick game of golf the weather was glorious this time, the food as always was first class. The New Years Eve gala was superb and lots of the same faces. We had a leisurely breakfast the...
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Dear LindaLooWarrington ,
Thank you for echoing your sentiments regarding your stay at Patshull Park ; we do try and offer friendly and professional service throughout the entire facility , and I am pleased that
you are returning to see us .
Best regards
Stephen Kimbell
General Manager
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I organised a 2 night, half board trip for 44 golfers, most of which were seniors. We also played 3 rounds of golf on a good golf course. We had fantastic weather which added to the splendid scenery and tranquility of Patshull Park. The food choices for dinner were very good, 4 choices for each of the 3 courses we...
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Dear Michael T ,
Thank you for the positive review following your recent two night residential golf break .
We appreciate your glowing comments about the quality of the food , and the golf course , all of which are supported by our friendly and hard working colleagues ; the glorious weather was certainly a bonus .
Good planning and...
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we booked this as a relaxing break for myself my partner and our two best friends. we, the boys to play golf and the girls to shop sightsee and relax in the pool and spa. from the moment we arrived, which was much earlier than anticipated. we were treated outstandingly. throughout our stay all the staff excelled at their jobs,...
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Dear 15 glenn,
Thank you for your glowing comments about our staff , the levels of hospitality , our food and wine , and the beautiful scenery that form the Patshull estate - we all appreciate learning that we have contributed towards your overall experience .
I am sorry that the speed of play was unsatisfactory ; the beautiful weather...
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Stayed on business March 2012. Fantastic location / views but what was also noticeable was the high level of unobtrusive customer service and the genuine pleasantness of the staff. Rooms good, clean comfortable. Did not do any Golf or Fishing but it certainly seems to be very popular for these sports. Pool, sauna etc great to relax in. Food good...
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Dear LINDAM53,
Thank you for your positive critique following a recent stay at Patshull Park Hotel , the team have all received copy of your kind words ; such comments are great morale boosters .
As you state , we have a fine team of colleagues , many of whom have been with us for many years - everyone understands...
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