The staff is very helpful and very nice! They speak many languages and are eager to print maps and itineraries for you at the front desk. The rooms, however are dated and the "antiques" bit worn. More like Grandma's house than French Antique. The Frette robes were a nice touch. Not much to do in the village. We dined at... More

We chose to stay at La Bonne Etape imagining the luxury of a Relais and Chateaux property, along with a Michelin starred restaurant. We were somewhat suspicious of the "reasonable" rate we got for our package. (You get what you pay for....) Sadly this place is resting on past reputation and the glory days of the 60's or 70's. The... More

The owner/chef, his staff and waiters all are world class professionals with a family embrace. Our every need was anticipated before we asked. The food was out of this world as well as the service. Eric, at the front desk is genuinely kind and wonderully helpful. More

The web site and publicity photos of this hotel are deceiving as they make it appear as if La Bonne Etape were situated in the middle of the countryside. They accomplish this by picturing the hotel’s rear which is pleasantly landscaped and surrounds a fine swimming pool. More important, however, is the fact that the front entrance sits across from... More

Our room was very tired, the tub was not clean, the shower had mildew in several places, and the bath robes supplied by the hotel were old and should have been replaced. Noise from the guests in the room above us was very disturbing. Although we had booked the room room the hotel's English website and received a confirmation in... More

We wanted to spend the last two nights of our grand tour of Provence in style. When we booked the hotel, we had asked them to arrange a babysitter for both nights so that we could enjoy both restaurants in peace. The staff did this well ahead of our arrival, and had everything in place for us. This was typical... More

We stay there for a for nights - Luxury Link package. Very good deal. Extremely well maintained hotel. Very clean , comfortable and unique. Old fashion , but with all modern amenities including AC, flat TV ( mostly french programs), excellent bathroom. Breakfast included in a package - extended continental in bedrooms or restaurant. We tried both restaurant. The main... More

We were searching for a place with atmosphere (i.e no hotel chains) in the Haut Provence. And we got it. Lovely hotel, charming garden and pool, well maintained - four stars no doubt. Comfortable room with private entrance from the garden. The bathroom: an orgy in marble. This hotel is well worth being a member of Relais & Chateaux. The... More

If you are looking for a great romantic getaway for food and wine, impeccable old fashion service and comfort, and interesting history of the surrounding areas - stay at the 5* Bonne Etape in Chateaux Arnoux. The owner and staff take their hospitality service very seriously and we thoroughly enjoyed our 3 day stay. You will need a car to... More