We stayed at the Vale for a weekend and had a great time. From the moment we checked in, we felt we well looked after by the friendly staff, who went out of their way to ensure we had everything we needed. Our room was large and comfortable with a clean, spacious bathroom. There was a great atmosphere at the... More

Fantastic hotel just off the motorway, stayed with friends and made full use of the fantastic facilities and lovely pool. Was very impressed by the friendliness of staff and how clean the resort was. The restaurant was nicely busy and the food of a very high quality. Would definitely recommend! More

Stayed two nights for a wedding and have nothing but praise for the service we encountered. The booking-in was quick and efficient and Fred the hall porter was more than helpful transporting our baggage.The room was large with clean bedding and a beautiful view over the golf course. It had all the necessary amenities including tea and coffee, safe and... More

Superb place to unwind and get away from work / normal life for bit. Was able to squeeze in a morning round of golf on second day whilst girlfriend was at spa! Great time and recommend for anyone. More

I was a guest at the Vale and arrived and was really surprised by the setting. My reason for not giving this an excellent 5 star rating is that as others have found the hotel signage and directions to the rooms are not good! Once I found the room it was very good and had unusually a big separate shower... More

Do not go to this place! We have travelled throughout England, Scotland, Ireland and Wales on our current trip and the Vale Resort was absolutely the worst place we have stayed in. Our room was a "500" number and after much searching we discovered that this was in the Basement. That's right Basement. Granted we were able to look out... More

On checking-in we were told that our allocated room was not a twin, as we had booked, but a king size. However, house keeping would be asked to separate the beds whilst we were at dinner (booked for 8.30pm). Whilst I was in the shower housekeeping arrived at 7.30 & promptly started stripping the beds. When I asked if she... More

we had a lovely time here with fabulous treatments. the food was good. a little disorganised on arrival, and rooms allocated were not what we had booked but it was all sorted out speedily. all in all i'd say we had a really nice time here. More

I booked this spa break for my boyfriends birthday, we arrived early and were able to check in to our room straight away. The service ar the front dest was first class!! I upgraded the room to a 'executive deluxe'... Not sure what was so deluxe about this room, iv had better rooms when I stayed here before in a... More