Terrible accomodation for £66, I was put in a featureless room, it was a hot day and there was no means of ventilation, no toiletries, the plug in the sink didnt open and the floor was dirty. The owners are rude and aggressive and to cap an awful experience they wanted an additional £7.50 for breakfast! Worst experience of my... More

poor welcome, two single beds pushed together, no mattress protector, duvet did not fit over the two beds, brown throw stained, two pillows on bed spare ones had no covers, only one bedside lamp, one chair, no hairdryer in room, thin walls.. heard everything. £90 wasted. More

Phoned up to say my father had been rushed into hospital, that I understood the 14 day payment policy (the trip was in 4 days time) but could I have the trip at a quiet period later , although could not give an exact date due to my fathers condition. The lady was very nice and said she would ask... More

We wanted to visit,at short notice, family in Yarm.Our favourite hotel was fully booked so I looked on the internet and found the Old Mill Apartments. Knowing the area we knew the one we chose was on a vast newly built housing estate but it was close to where we wanted to be. Check in at The Old Mill was... More

This apartment was so basic, it had old furniture they must have brought from an opp shop... The website states they have a freezer and a dishwasher and washing machine... had NONE of these... when i contacted and emailed them about it they said "oh it doesnt say we have all of those" so they dont even know what their... More

I stayed here on business, as I travel alot and being female,I do not need a resturant or the need of a hotel bar, so I took the option of an apartment.The apartment is very basic,but clean, asked for the heating to be left on as I was not arriving till late and the weather was freezing, this did not... More