just returned from the pier hotel after a weekend break , lovely hotel cleanliness was absolutely spot on, food was great and the staff are brilliant nothing is too much trouble for them, such a friendly hotel we,ll certainly be going back , thankyou to all staff at the pier hotel for making our stay enjoyable. janette & joe from... More

I am new to the area living on cliff hill so looking for somewhere to make a local.food wasnt great and the staff seemed incompetent and quite rude.wont be coming back.the location is good and ideal.i was served by a very rude lady on the bar.she was a little older than the other staff which I thought would mean she... More

Stayed in this hotel once and never again, the room was very dirty, not sure if it was cleaned, also bad smell of beer. This is not a hotel its a pub with rooms. Very bad. Do not know how people are rating this place as nice!

The food was to a high standard as well with the service, the restaurant is clean and well laid out, no problems for a good evening. The employees are friendly and give you a perfect meal. I had four other people with me which all commented how nice the food was and how well presented. I recommend it for anyone... More

A lovely hotel situated right on the pier of Gorleston.. The views even on a winters day are beautiful. A lovely place when you work 6 days a week just to go to chill out . The meal we had in the evening was very nice but in my opinion smaller portions would be better. We went to bed and... More

I had a lovely meal in the hotel during my stay, i had 7 guests join me and all commented on how nice the food was and how well it was presented. I try to go to the Pier at least 3 times a year and i know my friends who are local use the pier all the time. I... More

Went for what i thought was going to be a lovely evening in a plush hotel restaurant. Great service, very posh, 4 days off work as a result with e coli symptoms from the steak meal. Too ill to go to doctors to get a sample in which is a shame as they would have automaticly contacted environmental health, but... More

I recently spent a couple of days in Gorleston with my daughter and dog and stayed one night at the Pier Hotel. We enjoiyed our stay enormously - had a twin room with partial sea view and were very comfortable. The staff were very friendly and helpful - great dog lovers who made us very welcome. Just a few steps... More

This was our third stay at The Pier and we were once again very impressed with the service we received. On arrival we were told we had been up graded at no extra charge to the honeymoon suite and what a lovely room this was gorgeous furniture and a lovely big bathroom. We ate in the resturant and as before... More