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Mandarin Oriental, Tokyo

5.0 of 5
2-1-1 Nihonbashi Muromachi, Chuo, Tokyo Prefecture 103-8328, Japan
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Mandarin Oriental, Tokyo
Ranked #1 of 73 hotels in Chuo
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531 reviews from our community

Traveller rating
    448
    59
    11
    9
    4
See reviews for
Families
91
 
Couples
214
 
Solo
47
 
Business
99
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Chennai
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 15 May 2013

I stayed with my family for a week - on holiday and it was a fabulous experience. The rooms and the views are great. Interesting bars and restaurants. Spa is superb. Gym is functional - though not big. Service is wonderful - from the bell desk, to concierge, restaurants, spa - anywhere... you find exemplary customer focus. Truly a great... More

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New York City, New York
Top Contributor
61 reviews 61 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 15 May 2013

One of the most amazing hotels I've stayed at. Amazing rooms, amazing views, top quality service. Not cheap, but absolutely worth it. Nicer than the other Mandarins I have stayed at (HK and Geneva). The only drawback -- and it's a huge drawback -- is the cigarette smoke in the lobby/bar. Sushi/coffee tips: Sushi Nihonbashi across the street from the... More

Was this review helpful? Yes 1
HK
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013

The location is superb, thanks to Mitsui's total rejuvenation of the new business area. The service is impeccable, which is par for the course for Mandarin properties. The fitout topnotch. The gym, while not huge, is well thought out and equipped to cater to exercise/fitness needs (the complimentary health smoothies should not go untried!). The F&B in-house faces stiff competition... More

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Westwood Los Angeles County, California
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 7 May 2013

The hotel is not inexpensive, but you get what you pay for. Beautiful, spacious room and luxury bathroom. Location is great for shopping. Great city views at night. The service was wonderful: we came in late the first night and wanted dinner. The informal restaurant was booked, but they were able to make a place for us with minor delay.

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See 2 more reviews by will279 for Chuo
Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 May 2013

Conveniently located in the heart of the city, Mandarin Oriental, Tokyo enjoys a bird’s eye view of the breathtaking city skyline. Surrounded by the chic shops and offices of Nihonbashi, the hotel exudes crisp, cutting-edge style with state-of-the-art technology, a renowned spa, award-winning restaurants and impeccable service. With a covetable Nihonbashi address, they are closely located to some of Tokyo’s... More

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Milano
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 May 2013

We spent two nights at the hotel and these are our best experience staying in a similar hotel so far. The location, room, lobby and restaurants were perfect - with a specially pleasant breakfast buffet - but most of all, service was specially attentive, personalized and aiming to make our stay even better. Mandarin Oriental is renowned for the good... More

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Hong Kong, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 May 2013

Stayed here late in 2012. Occupies the top half of a commercial building in Tokyo and so check in is way up in the sky..... Everything achieves the highest level in terms of service... which is tough in a market where services levels and expectations are already so high. We asked for food from the sushi restaurant to be served... More

Was this review helpful? Yes 2
London
Senior Contributor
47 reviews 47 reviews
41 hotel reviews
Reviews in 43 cities Reviews in 43 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 May 2013

Spent two nights here on business. Staff were very helpful from arrival through to departure. The room was luxurious and well equipped with great views over the city from the 30th upwards. The gym is very good and the bars and restaurants were lively. Highly recommended.

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Edinburgh
Senior Contributor
38 reviews 38 reviews
33 hotel reviews
Reviews in 26 cities Reviews in 26 cities
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 1 May 2013

We spent a couple of nights at the MO to start our short break in Japan and, armed with high expectations, were not disappointed. The rooms and decor are just as you would expect from a property of this standard. All the comfort and amenities you could wish for and some stunning views - particularly from the higher floors (we... More

Was this review helpful? Yes 2
Kaneohe, HI
Top Contributor
113 reviews 113 reviews
41 hotel reviews
Reviews in 32 cities Reviews in 32 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 30 April 2013

Well, this is the latest in a number of reviews I've done on this hotel, and I'm sorry to say that this time it wasn't as great as I've always found it to be. The room was the same, and I enjoyed being in it for a lot longer than I ever had before. The view was just as great,... More

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See 6 more reviews by Whitsiepoo for Chuo
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Hotel Summarization (Beta)

What travellers say

  • Great view(9)
  • Subways stations(9)
  • Best hotel(3)
  • Very good(3)
  • Top floor(3)

Additional Information about Mandarin Oriental, Tokyo

Address: 2-1-1 Nihonbashi Muromachi, Chuo, Tokyo Prefecture 103-8328, Japan
Phone Number:
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chuo
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotels in Chuo
#1 Romantic Hotels in Chuo
#1 Luxury Hotels in Chuo
#1 Family Hotels in Chuo
Price range (per night): 460 AUD - 697 AUD
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
A dramatic impression awaits you up upon your arrival at Mandarin Oriental, Tokyo. Sped 38 floors up by private elevator step out into our extraordinary lobby surrounded by glass and enjoy a panorama of Tokyo city. That stunning sight is offered at every opportunity; bringing a remarkable sense of space to all our 179 rooms and suites, offering a spectacular backdrop for our restaurants, bars and our spa in the sky. ... more   less 
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Also Known As:
Mandarin Oriental, Tokyo Hotel Chuo
Mandarin Oriental, Tokyo Hotel
Mandarin Oriental Hotel Tokyo
Mandarin Oriental Chuo
Mandarin Oriental Tokyo
Mandarin Tokyo
Chuo Mandarin Oriental
Mandarin Oriental, Tokyo Japan

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Mandarin Oriental, Tokyo
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