This hotel is very conveniently situated close to the Tokyo station. It is a step up from other nice hotels in Tokyo, such as the New Otani, probably because it was rebuilt in 2012. The style chosen is similar to other hotels, so do not expect some out of the box design or unforgettable expereince. Just, a very nice and... More

We stayed at the Palace at the end of April for our first trip to Japan. The hotel is absolutely beautiful and the service was fantastic. I can echo all the other reviewers great comments about the standard of rooms, amenities, etc. We were on holiday, not on a business trip, and we loved the location. Unlike some other major... More

I stayed at this hotel during a recent business trip to Tokyo. The location could not be better. The property is directly adjacent to the royal palace grounds in the heart of Tokyo. The hotel apparently was recently remodeled and re-opened. The rooms are great particularly if you get one with a city view. I ate in a couple of... More

This is what a hotel should be. They do not miss a beat. It is not just that they do it right, they anticipate things. The staff are so friendly it is refreshing, and can be a remedy for all the pain one would have had traveling in France and subjected to their arrogance. The hotel is very quiet and... More

When my fiance and I arrived at the Palace Hotel, I was surprised on how great it was. The staff is very courteous and friendly. We were greeted by at least 10 people by the time we got to our room. Check-in was a breeze. They had a bellboy take our luggage up to our room and gave us a... More

Very impressed by this hotel for my second stay in Tokyo. Good location and a lovely setting near the palace. Nice rooms well serviced and walking distance to Tokyo station for NEX. Recommend this for business travellers. Good, fast in room wifi, good quality speaker phones in room and desk space. Bar downstairs is good, but service was a little... More

Very happy with this hotel, esp for the price compared to others. The area is very nice, and has a nice park with the Imperial Palace across the street. I would get a balcony room facing the park! Only thing that was disappointing was that after travelling for a very long time - my room was not ready until 5pm!... More

We were in Tokyo for 5 nights of our 3 week self-planned Japanese holiday and were absolutely delighted, in every respect, by our choice of the Palace Hotel. The hotel is located in one of the most prestigious Tokyo areas, Chiyoda, right opposite the Imperial Palace and close to the gate to the Palace's East Gardens. It is a mere... More

We had to wait for quite some time for room key and to find out the receptionist forgot to do it.Breakfast selection is poor and there is no Japanese option which we would've expected. Location is good for business travellers but not for tourists.Takes about 10min taxi ride to Ginza