Very modern hotel next to Tokyo station. Ginza (shopping district) and the imperial gardens are in walking distance. The atmosphere in the hotel is pleasant and the staff is very helpful. Our room was on the 37th floor and offered great views towards the Bay of Tokyo. Will definately stay here again if going back to Tokyo!

We managed to get a really good corporate rate here which was a great start, especially for Japan 5* prices. We also stayed in the Park Hyatt during the same visit, to see different sides of Tokyo so have something to compare. The Hotel is located extremely close to the Tokyo station, which is so convenient (if you take the... More

This is an Ultramodern hotel atop a high rise office tower, itself virtually above Tokyo Station. It is a very convenient location, with not only the station being right there, but being within walking distance of the Imperial Palace, Ginza, hundreds of restaurants etc. Inside the hotel has incredibly large and comfortable rooms, something of a rarity for Japanese hotels.... More

This hotel is just about impossible to find by car. There's no logo on the building and even when you are right in front of it you still cannot see the entrance. It took me HOURS to find the entrance, which turned out to be underground. Friends of mine visited me in this hotel and even their taxi driver could... More

I really look forward to staying in Shangri-La hotels because they are consistently excellent and this is no exception. Location: The hotel is in a great location, very close to Tokyo Station and is within easy reach of the Ginza shopping district. Additionally, there are many restaurants close by. Service: As usual, outstanding. Every single member of staff we came... More

We stayed here for the first 3 nights of our honeymoon in Japan. We arrived very jet-lagged and the staff were amazing right from the start, very humble and attentive. The room was beautiful on the 33rd floor with a wonderful view of the sky tree and city. They arranged for a complimentary bottle of champagne to be delivered to... More

We just spend 5 night in this hotel during our vacation in Japan. It is probably one of the best hotel I stayed in. The location is perfect to discover the city, just near tokyo station. The service was perfect. The rooms in perfect condition with dynamic light systems depending on your activities. The view from the 31 st floor... More

Wow factor is high, which is tough to achieve in a city of superlatives. 5-star hotels are everywhere in Tokyo. Shangri-La has huge rooms and discrete luxury. The Peninsula, while a great property, feels overrun with humanity by comparison. Excellent location, just next to Tokyo Station. The shopping and restaurants are incredible. Elegant touches, such as Swarovski crystal handrails in... More

luxury, comfort, views, great location, and outstanding service--it's hard to imagine how they could have done anything better! i stayed in a horizon club deluxe bay view room. i'd read some negative reviews of the value of paying more for the horizon club, and wonder at the expectations of the reviewers. the hosts were unbelievably gracious and helpful, the food... More