The meals are fantastic, i was there in december 2010 and upto date my children still remembers that.Good and very friendly staff though no entertainment, please do something about the entertainment. Secondly the rooms are well furnished but when i was there they had some insects, hope the hotel has imroved on this.Otherwise the management should market this facility, it... More

With all due respect do something about your facility, upgrade it , get away with old stuff like the fridge and dustbins, mosquito nets etc. The waiters are plesant though especially Ndungu and the other guy Ngala. The hotel was so empty that i freaked out considering the room was so far from the reception i had to relocate asap.... More

We were there in August 2011 and we were astonished to discover that we were the only guests in the whole hotel, for the next 4 days we had the whole hotel literally to yourself (family of 4). We would take breakfast and dinner in the big dinning room all by ourselves apart from staff .. the management should market... More

The hotel is an enigma to me. The hotel itself is very spacious with lovely surroundings, great rooms with quiet and effecient air conditioning, good views and very friendly staff. Yet I was there just before Christmas2010, when most hotels were full, yet the Plaza was operating on about one third capacity! I will not claim it is a five... More

My friends and I were coming to Mombasa and did not have prior reservations. It was very difficult to find a room on a beach hotel during the end of November. The taxi driver recommend this place and I looked on tripadvisor mobile and read the reviews and stopped to check it out. I was surprised that it was a... More

The hotel is located very good. You can easily reach many good restauarants (i did not try the food in the hotel) by feet. Mombasa is 30 min. by bus from the hotel. They have many plants and a big pool. You feel like beeing in an oasis. There were some monkeys in the trees. The rooms are big and... More

We did not expect too much from this hotel as the price was very good and we knew that it was a 3* but having read some of the reviews, we thought we had got a bargain. Our plan was to use the hotel as a base and then do a couple of 3/4 day safaris and it would still... More

I chose this hotel from our travel agents' brochure based on what I had read about it on this website. What a mistake!! I have never stayed in such an awful hotel, despite it being listed as 4 star. The whole place was suffering from neglect. The staff were very friendly and did their best, but they were working without... More

We've just come back from a week long stay at the Plaza and it's a lovely hotel. As with all catered accomodation, the food gets repetative, but there was always something we were happy to eat, and there's certainly nothing wrong with it - no deli beli while we were there. It was very clean, the staff are fantastic and... More