We were informed by the staff at the counter on our first night that we can extend our room stay the next day before 12pm and when we tried extending it at 11am, another staff said that the hotel has been overbooked! Hence they rejected our extension! They penalized us the customer for their own poor management of booking. Even... More

I stayed in the new wings of the hotel. It was new and nice renovated. I would recommend to others. However, the limited car park is a big problem. It was so hard to find a parking, and the hotel car park is bad, narrowed design. Personally think that breakfast provided at the lobby needs improvements, no appetite for more.... More

I stayed here during my last visit to Sibu. The biggest hotel in Sibu, but not sure whether it's the best or not. Personally, i think Kingwood is a nice & comfortable hotel to stay. Most important, it’s clean and free of bed bugs. :) Basic amenities provided but the hair dryer is an old style type and not functioning... More

Located centrally in sibu and within walking distance to the town centre. It takes around 30-40 minutes by car to reach this location from Sibu airport. It has a new wing which is far better from the previously reviewed old wing. There is still on-going construction but noise levels are minimal. Rooms face either the town or the rajang river.... More

This hotel is the biggest in Sibu as it recently added a new wing to the old building. It is within walking distance to the esplanade, the express boat terminal, the wet markets, and a few other local attractions nearby as Sibu town tends to be quite centralised. My room was located in the old wing, large enough to accommodate... More