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Grand Mercure Mount Lofty House

4.5 of 5
74 Mount Lofty Summit Rd, Crafers, South Australia 5152, Australia
Hotel amenities
Grand Mercure Mount Lofty House
Ranked #1 of 1 hotels in Crafers
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199 reviews from our community

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Traveller rating
    67
    59
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Date Rating
Australia
Top Contributor
107 reviews 107 reviews
58 hotel reviews
Reviews in 48 cities Reviews in 48 cities
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

i recently stayed for 5 nights at this hotel. I was there for a Conference and thoroughly enjoyed my stay. Firstly the good points. My King Room was spotlessly clean, aesthetically pleasing and had a nice view. The period furniture gave the room quite a luxury feel. There were adequate power points, (although slightly inconveniently placed,) and the bed was... More

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Adelaide, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 May 2013 via mobile

I treated my husband to a night at Mt Lofty House for his birthday. We stayed in a deluxe room as part of a scoopon deal. Apparently, the scoopon saved us $299 as we stayed on. Thursday night as opposed to a weekend night. I would definitely not have paid $299 more. It was worth what we paid. We thoroughly... More

Was this review helpful? Yes 1
Adelaide, South Australia, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 7 May 2013

My husband surprised me with an overnight visit to Mt. Lofty House as a 'last hoorah' before our second child was born.... and boy was it a disappointment! The grounds are gorgeous and the facilities nice, but our 'spa room' bordered the event space and we were kept awake by loud music and screaming drunks most of the night. The... More

Was this review helpful? Yes 1
Adelaide, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

Staying with my partner for 1 night. Have stayed in the Manor View Room previously and loved it! Decided to stay in the Spa View room for something different. Very clean I know people sometimes thing other wise because there can be a blue residue because of the mineral content in the water but we didnt mind. Upon check in... More

Was this review helpful? Yes 1
Adelaide, Australia
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 May 2013

We had a scoopon deal which was good value. The hotel is quaint and charming, remembering it is a 150 year old building so we looked past some of the issues that had been raised about the bathrooms etc. Views were excellent once the fog cleared and the bed was super comfy! Food here is sensational, couldn't fault the food... More

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Craig D, General Manager at Grand Mercure Mount Lofty House, responded to this review
3 May 2013

Thank you for your comments regarding your recent stay at Mount Lofty House. We do appreciate all positive feedback. We are glad you were able to take advantage of a Scoopon deal and enjoy all the facilities our beautiful historic property has to offer. It is certainly a grand building with spectacular views over the Piccadilly Valley, fine dining experiences,... More

Hong Kong, China
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 29 April 2013

Excellent view from my room. I stayed in room number 5. The room is big , but all the equipments are really old. it was really dark in the room, I couldn't read or work. Couldn't find a socket for my charger so I used the socket in the bathroom. The water runs really slow, it's either really hot or... More

Was this review helpful? Yes 1
Craig D, General Manager at Grand Mercure Mount Lofty House, responded to this review
3 May 2013

Thank you for your comments regarding your recent stay at Mount Lofty House. We appreciate all feedback and endeavour to continually improve our product and the services we offer. Proudly situated in the picturesque Adelaide Hills, Mount Lofty House is a beautiful historic 152 yr old building offering our guests a quality experience in every way. It is regrettable that... More

Adelaide
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 25 April 2013

Now I'm not a big fan of higher priced dining but this experience needs mentioning 2 drinks spilled while pouring by quite friendly staff The rest we poured as there was no service Both meals and deserts were ok but not exceptional Someone else's dinner stuck to one of the desert menus No bill to the table - A bit... More

Was this review helpful? Yes 1
Craig D, General Manager at Grand Mercure Mount Lofty House, responded to this review
3 May 2013

Thank you for your comments regarding your recent meal at Mount Lofty House. We appreciate all feedback, and endeavour to continually improve the standard of service we provide. We are very proud of our special dinner menu and the team of Chefs who nightly produce a top quality food experience for all our patrons. This being said, I was a... More

Sydney, Australia
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 21 April 2013

We stayed in the new Coachman's Cottage which is just across the road from the main Mount Lofty House building. The cottage has 3 bedrooms and another document bed in the converted garage provided very comfortable accommodation for a family or group of friends. The kitchen and laundry were well equipped. Beautiful cottage garden with room for some backyard cricket.... More

Was this review helpful? Yes 1
Craig D, General Manager at Grand Mercure Mount Lofty House, responded to this review
3 May 2013

Thank you for your comments regarding your recent stay with us in the delightful Coachman’s Cottage here at Mount lofty House. We always appreciate positive feedback. The Coachman’s Cottage is certainly a wonderful option for accommodation and we are glad you found it to your liking. Offering privacy and comfort as well as the convenience of all the facilities Mount... More

Edenderry
Top Contributor
65 reviews 65 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 15 April 2013

We visited for a birthday dinner. We loved the location although we were all initially mildly disappointed that we were eating in the Hardy Room, which doesn't have a view. We parked in the lower car park and tried to access the Hotel by the garden steps which were poorly lit and very uneven. When we got to the top... More

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Craig D, General Manager at Grand Mercure Mount Lofty House, responded to this review
3 May 2013

Thank you so much for your comments about the meal you recently experienced here at Mount Lofty House. We are always so pleased to receive such positive feedback. We certainly are proud of our award winning menu and our fabulous team of Chefs and Food and Beverage professionals. We do hope to welcome you and your companions back to Mount... More

Adelaide, Australia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 10 April 2013

The food was outstanding ! The room was clean but had a horrible smell of musty or mouldy scent.We opened the windows as long as we could but no fly screens and a wedding was being held outside our window so would have been inappropriate and inconsiderate to the people getting married. The bathroom shower walls were disgraceful.I understand the... More

Was this review helpful? Yes 2

Review collected in partnership with Accorhotels.com

Craig D, General Manager at Grand Mercure Mount Lofty House, responded to this review
3 May 2013

Thank you for taking the time to comment on your recent stay at Mount Lofty House. We do appreciate all feedback and endeavour to consistently improve the services we offer. Mount Lofty house is a beautiful, historic and unique property. It is an exciting time here as we continue with our refurbishment throughout this extensive building. Our lovely bathrooms are... More

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Additional Information about Grand Mercure Mount Lofty House

Also Known As:
Grand Mercure Mount Lofty House Hotel
Grand Mercure Mount Lofty House Hotel Crafers
Grand Mercure Mount Lofty Hotel
Grand Mercure Mount Lofty House Crafers, Adelaide Hills, South Australia
Address: 74 Mount Lofty Summit Rd, Crafers, South Australia 5152, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide Hills > Crafers
Amenities:
Bar/Lounge Business Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Crafers
Price range (per night): 219 AUD - 355 AUD
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Grand Mercure Mt Lofty House is a country style boutique hotel in the Adelaide hills, on the fringe of South Australia's wine making region. Only 20 minutes drive from the centre of Adelaide, the hotel features 26 rooms, a restaurant specialising in local produce, a games lounge, swimming pool, tennis court and conference facilities for up to 70 delegates. The hotel is adjacent to Clealand Wildlife Park and Mt Lofty Botanic Gardens are also nearby. ... more   less 
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Grand Mercure Mount Lofty House
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