Pluses: nice and modern room, fast internet, nice and peaceful swimming pool area, great view, effective beach transfer, kind and helpful staff Minuses: dark bathroom that requires better clearing (yeah humidity ruins everything…), lack of phone in the room, lack of soundproofing in the room, lack of tea & coffee facilities in the room, lack of room service, lack of... More

We stayed in this hotel for 2 nights to go on a trip to the Eolian Islands. The receptionist, Rosy, was very friendly and helpful. The view is stunning, it's a bit outside of the town and up the hill, so you need a car. The room are spacious and modern. The food is ok and not too expensive, but... More

We flew to Trapani and had 5 nights near Marsala then drove over to Gioiosa Marea and stayed at the hotel for 7 nights B&B with a Groupon deal, then drove back to Marsala for 2 nights before flying back to the UK. I read a few negative reviews but as the Groupon deal was an offer we couldn’t refuse... More

Like the reviewer before me, I stayed over the weekend as part of a Groupon deal with 3 other people and was slightly concered by the reviews before. However, as soon as we got there, I couldnt have been happier with what we found. A beautiful hotel with lovely staff, great facilities and a totally calming ambience. Still very confused... More

Well my husband and I recently stayed in this hotel as part of a Groupon deal. We were a bit concerned following reviews we had read about the hotel. However, the experience could not have been more different. This was a lovely hotel and we can't understand all the complaints. We did hire a car as this was cheaper than... More

I just came back from Grand Avalon a few days ago. The Resort on a whole was ok but was missing a few things for it to be considered a true 4 star. Food wise it was not as bad like other people have mentioned. Breakfast was poor. Everyday scrambled eggs( very salty) & Bacon which looked undercooked. The yougurt... More

Honestly, when I read other people's reviews of this hotel, I wonder if I stayed in the same place. My wife and I thought the hotel was clean, attractive, and (mostly) quiet. The staff were friendly and helpful (with the exception of a waitress who was short-tempered with people who couldn't speak Italian, but she was a one-off). The food... More

The hotel is extraordinary: located on the hill above the small and nice city of Gioiosa Marea (something 200m above the sea level) it offers spectacular views from almost all the rooms on the sea, Liparian / Aeolian Islands and the town beneath (but see some exceptions to that later in my comment). The disadvantage of that location is, of... More

This hotel was misleading. Pretty on the outside. Ugly on the inside. We stayed in a standard room beautiful view but then it got worse. Sheets werent cleaned or pillows, dirty towels in the bath room, the safe did not work after a few attempts of fixing. Hotel staff very unhelpful, they had no care for customer service. One evening... More