Just like anything else, this hotel has it's positives and negatives. A few positives: location and proximity to wineries in Casablanca valley, extremely super friendly staff who go above and beyond for you, they are upgrading the entire hotel, nice pool, good selection of wines and spa amenities, proximity and ease to get to from ruta 68. The negatives: you... More

It has good and bad points but overall it was good value for money for what we wanted. We did visit out of season so that explains much of the negatives but the positives do outweigh them. We did have a swimming pool indoors and outdoors, plus a sauna and hot tub. The room was huge and the bed comfortable.... More

We were a bit worried by some of the reviews on TripAdvisor prior to visiting the hotel. However, we were very pleased with the service of the hotel - the best we have experienced so far in Chile. The attention to detail was impressive. Rooms: Are room was spacious, spotlessly clean, and ready for our arrival. It had cable TV... More

This is a nice hotel with lots of potential. The rooms have a very good size and they are cozy, mine had a patio and you can prepare an “asado” (BBQ) there. It has lots of small details, like the window’s wooden-frame of the bathroom and the cement have cracks, the curtain did not fit the window and they don’t... More

My friends and I stayed over the holidays and the owners went out of their way to ensure we had a great time. They made us dinner reservations for New Year's Eve; they made reservations at several wineries and arranged for a driver to take us. They really went above and beyond to ensure we enjoyed our stay. It is... More

We stayed at the Casablance Hotel and Spa for two nights on the last leg of our honeymoon. It was a fantastic stay. The wine spa bath was very relaxing and something I have never seen elsewhere. I also agree that the owner and management are the best part. They were super friendly and patient with our language differences. They... More

We were on the last night or a one-week trip to Chile and had loved every place we stayed so this was a bit of a let down. The owner was very nice, the room was really nice but . . . no hot water for a shower in the morning and no spa, although we were able to book... More

My boyfriend and I were looking to stay one night in the Casablanca region before heading to Valparaiso the following day. We arrived and couldn't find anyone, but soon a guy cleaning the pool found the owner. They were preparing for a large corporate event, but allowed us to stay the night. I believe we were the only folks staying... More

This place Is very contrasted!! When you arrive everything seem idyllic, nice and comfortable bedroom, good landscape, very nice swimming pool, spa... At first sight it looks nearly like a luxury hotel! The problems are if you look the details!!! The jacuzzi had no hot water, the restaurant is in a wonderful huge old building but too big and the... More