A group of of us stayed here for a snowboarding holiday and the thing that stands out about this hotel is the warmth and hospitality of the staff, nothing was too much trouble for this family run hotel. On one occasion they drove us all into town just just because one of our party expressed an interest in eating sushi... More

Took us a while to confirm our booking, but Mr. Jou Kitamura (owner's son) was wonderful and kept the room for us - even after confirming dates, I was suprised that no deposit or credit card guarantee was required! He was also very patient in replying to my many emails. And as promised, someone was waiting for us at the... More

We stayed at this comfortable, friendly, family run hotel for 3 nights in January 2010 as part of a Japanese skiing holiday. The hotel was clean, warm and great value for money. The Kitamura family and staff provided excellent service and went out of their way to accommodate any requests. Jou, the owners’ son, spoke good English and was more... More

I can`t say enough how wonderful the staff here was. They were so friendly and accomodating. They even drove 40 minutes to pick up a friend who got stranded at a train station one night. The hotel is located about 60 feet from the ski slopes and has a rental shop in the basement. There is a hearty buffet breakfast... More