The staff is outstanding, and make every effort to make your stay comfortable. However, could not get our flush repaired, or Hot water in the shower for three days. The best suite is on the first floor, on the road. Lorry and traffic noise levels are so high, it is difficult to sleep More

I've stayed at four hotels in Nakuru (all for business) and I can say without a doubt that this is the worst. From the terrible internet that barely works (trust me, every other hotel at least has functional internet) to the rude staff to the barely functioning bathroom to the mediocre food...this is the kind of place where they consider... More

Do not expect too much and it will be ok! - rooms spacious and quite clean, but problems with bathroom facilities (loose toilets, sinks blocked, disappering towels etc) - take ear-plugs with you, it's quite noisy from early morning to the evening party-time - breakfast and dinner buffet below average, but fortunately safe to eat - the beauty parlor was... More

I stayed at the Merica in Jan 2011 and will be going back in the near future. I went with a group and we all had a great experience. The staff were extra friendly and helpful!! I loved the security and the safety of the place. This hotel was as expected to be in Nakuru, Kenya. Please remember where you... More

I stayed at the hotel for one night For a business function.My room was quite spacious but unfortunately the bathroom clearly showed signs of wear & tear especially the shower curtain railing which was rusted!!! expected also a small tube of shower gel/ lotion..that was missing. for around USD 50..per night that's not too much to ask in Nakuru. On... More

The location is quite noisy and could do with better noise insulation.The rooms were very dusty and the bathrooms are filthy!The staff were helpful though. The junior suite was noisy all night due kitchen extractor fan which sounded like a jet engine. A better altenative is to get an appartment which is bigger cleaner and cheaper.Its simply one to avoid... More

To start with, looking at the number of tourists making overnight stays in Nakuru, I wish someone opened a good & better hotel in the location. The hotel is right in the heart of the town - having read some reviews earlier about it, thought it would be a plus, but unless you want to buy some eatables etc from... More

Please do not subject youself or your loved ones to the filthiness of this hotel. Nothing (I repeat nothing)has been cleaned or repaired since it was built decades ago. I gave it one star because there is nothing lower. It makes a Maasai village look attractive. More

Staff is trying at least, but the hotel is far beneath the standard we had expected. Decrepit rooms, bed uncomfortable, noisy neighborhood – while next to no noise insulation. We slept for only a few hours. Also, the food was terrible. I would rather stay in a cheap hostel and save my money than come here again. My first two... More