Really bad experience with this hotel. Most important and bad experience is that they demand you pay in us dollars or use an inflated currency exchange rate when you want to pay in Dong. They charge you 22.000 dong for 1 dollar. Been travelling Vietnam for more then 3 weeks and everywhere the rate is 21.000 dong. They demand you... More

Pros: The Bien Dua resort has a beautiful and peaceful setting, with perhaps 20 rooms facing a lush tropical garden. I saw a few people around, but it was very quiet during the day, and I could always get a deckchair when I wanted. Very chilled atmosphere. The staff was nice and helpful most of the time, and fixed my... More

Beach chair instead of 3rd bed: After our arrival we asked the unmotivated staff for a bed room. As they we apparently fully booked we asked to put a further bed in the double bed room. The woman at the reception desk kindly gave the order to the cleaning staff to do so. They were so innovative to put in... More

Cons: Not central. Double booked us. No hot water. Ridiculously hard beds. Poor service for motorbike rental. Breakfast not included, and not value for money when bought. This hotel is ages away from the main strip. Don't be deceived by maps, it's a good 45 min walk. We were meant to have a Bungalow, but were told that there was... More

We stayed in this hotel for 1 night because other hotels in the vicinity were booked out. Bien Dua was also recommended by the Lonely Planet guys so we felt quite relaxed and this was a big mistake as when we checked out they charged 45 USD instead of 25 USD as we agreed on before we checked in. Moreover... More

I enjoyed the garden area and bungalow design. The rooms were comfortable, and there is a restaurant and sandy beach area. The location is relatively far from the city center, but not an issue if you rented a motorbike or paid a moto driver. The downside was the service -- I found that they were rude when we had a... More

The rooms here are comforatble, clean and nice but the hotel is not walking distance to the beach or main restaurants/market area. If you don't mind hiring a scooter or paying $2 each way then its no real hassle. Next door is Pogo bar and that is the only thing going for it. We found the staff rude and not... More

When i dared to query the fact they wanted to retain my passport things became strange, they then asked me to pay upfront for my room and used an exchange rate 10% worse than anywhere else I had used while all the time retaining my passport, clearly I wasn't getting it back unless i paid there inflated rates. I had... More

We checked into this place after reading another Lonely Planet recommendation (which has now been put in the bin). We regretfully didn't inspect the room thoroughly before handing our passports over. On closer inspection, the room was filthy. There were squashed mosquitoes on all the walls with blood marks. The bathroom was so outdated the shower head couldn't even stay... More