TripAdvisor Reviews - River Terrace Resort & Convention Center Feed

Worst trip ever!!!!!!!!!!!!!

491JD, Yuma — Mon, 16 Jan 2012 13:04:13 GMT

TripAdvisor traveller rating: 1 of 5 stars

I stayed at the river terrace an it was a absolute let down, it was noisy, noisy noisy!!!!!!!!! Multiple people complained and they just said "i'm sorry" as if that helped. I've stayed there for the...

Owner response

A TripAdvisor Member — Thu, 02 Feb 2012 19:38:15 GMT

TripAdvisor traveller rating: 0 of 5 stars

I would like to apologize for the dissappointing stay you had with us at The River Terrace Resort a couple months ago. Often, we have large groups who book with us and we have no control over the...

Moved to another hotel.

nikkilou10, South Carolina — Sun, 08 Jan 2012 15:54:34 GMT

TripAdvisor traveller rating: 1 of 5 stars

We booked through Expedia, and got the exact same rate that AAA and the hotel itself had for 1 night friday night stay. I book through Expedia because they have always taken good care of me when...

Owner response

A TripAdvisor Member — Thu, 02 Feb 2012 19:12:02 GMT

TripAdvisor traveller rating: 0 of 5 stars

I was very dissapointed to read this review as we strive to make sure our Guest Satisfaction is a top priority here at The River Terrace Resort and Convention Center. I apolgize for the...

very nice

timlToccoaGa, toccoa ga — Fri, 06 Jan 2012 08:59:43 GMT

TripAdvisor traveller rating: 5 of 5 stars

stayed on new years weekend,room was clean,bath clean,room was on river that was so nice.this place is great,close to all of gatlinburg,good parking.you will enjoy this place

Owner response

A TripAdvisor Member — Thu, 02 Feb 2012 20:00:41 GMT

TripAdvisor traveller rating: 0 of 5 stars

I was very pleased to read your review and I'm happy your stay with us met your expectations. If there is anything we can do in the future to exceed your expectations, please let us know. WE look...

Perfect reception, perfect stay....

FeliciaP642, Dayton, Ohio, United States — Sat, 17 Dec 2011 20:33:14 GMT

TripAdvisor traveller rating: 5 of 5 stars

My overrall experience at River Terrace....SIMPLY PERFECT AND ROMANTIC. My wedding was in Gatlinburg at a chapel during Thanksgiving weekend, Nov 26, 2011. I reserved my reception and blocked off...

Owner response

A TripAdvisor Member — Thu, 02 Feb 2012 20:11:31 GMT

TripAdvisor traveller rating: 0 of 5 stars

I was very pleased when I read your review of The River Terrace Resort and Convention Center. Not only am I happy to hear our Team Members took good care of you and your guests, but, to know we will...

Pleasant, but needs some improvements; however might stay again

mgriz, Georgia — Wed, 07 Dec 2011 18:22:55 GMT

TripAdvisor traveller rating: 3 of 5 stars

We had read good/not so good reviews on tripadvisor.com, especially concerning problems with the parking; so, we decided to wait until our arrival to make reservations...which was a little...

Owner response

A TripAdvisor Member — Thu, 02 Feb 2012 20:22:44 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you very much for the fair and honest review of The River Terrace Resort and Convention Center. Our top priority is Customer Service and Guest Satisfaction, so it pleases me to hear the...

Birthday

AngieW878, East Dailey, West Virginia, United States — Mon, 14 Nov 2011 16:27:36 GMT

TripAdvisor traveller rating: 5 of 5 stars

Very nice and clean the one that helped with the party Enola Limp and Travis were very nice and friendly my niece and I walked to the candy stores they smelled heavenly we ate some maple candy and...

Very nice, clean comfortable place to stay.

Jwarner1983 — Mon, 14 Nov 2011 15:44:33 GMT

TripAdvisor traveller rating: 5 of 5 stars

This is a good place to stay. I will def stay again. Close to many attractions within walking distance. Clean and friendly.

Friendly and Helpful Staff!

JodieC775, Mechanicsville, VA — Mon, 14 Nov 2011 15:13:39 GMT

TripAdvisor traveller rating: 5 of 5 stars

We were in for a family and friends weekend. The location of the hotel was so convenient to everything. The hotel was clean and our group had rooms all right together which was nice. The service...

White Family Celebration 2011

MartiT775, Lascassas, Tennessee — Mon, 14 Nov 2011 14:58:01 GMT

TripAdvisor traveller rating: 5 of 5 stars

The River Terrace was the perfect meeting place for our family gathering to celebrate my Aunt's 50th Birthday and celebrate my other Aunts 139 lbs. of weight lose. We had a great group rate, the rooms...

Great Location and Value

rebecca_dsu — Sat, 12 Nov 2011 02:07:05 GMT

TripAdvisor traveller rating: 4 of 5 stars

My husband and I booked a room at the River Terrace for a quick weekend get away (since we live an hour from their). I wanted to stay in one of the hotels along the river, but didn't want to pay a...