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All 287 Riviera Maya Attractions »

Delphinus Riviera Maya

Mayan Riviera, 77500, Mexico
+52-998-206-33-11
Ranked #37 of 81 attractions in Riviera Maya
4.0 of 5 stars 74 Reviews
Type: Nature/ Wildlife Areas
Description: Swimming with dolphins programs at Riviera Maya (Mayan Riviera). A dolphinarium surrounded by tropical nature for dolphin swim encounter
Useful Information: Activities for older children
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74 reviews from our community

Visitor rating
    47
    5
    9
    8
    5
Date Rating
Suffolk
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 20 April 2012

This could have been an amazing time but they dropped the ball. Our children 8 and 10 participated and they loved it. We went as spectators under the impression we could be there with them. WRONG. We were breezed beyond a rope away from our children so we could not take photographs with another set of angry parents. They could... More

Was this review helpful? Yes
DelphinusPR, Guest Relations Manager at Delphinus Riviera Maya, responded to this review
27 April 2012

Dear Visitor, Thank you for your review. Normally kids go to the excursion accompanied by an adult, also some parents pay for their own ticket to look out for their kids’ safe. In some occasions, like yours, parents consider their kids are mature and safe enough to go and swim with dolphins taking the whole responsibility of any risk or... More

Chicago Suburbs
Top Contributor
56 reviews 56 reviews
Reviews in 24 cities Reviews in 24 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 18 April 2012
1
person found this review helpful

At first, I had mixed feelings about a dolphin experience. Are the animals exploited? well-cared for? I looked here and on-line to try and decide which experience would have the best care for the animals, large enclosures, etc. I couldn't find much comparison between the options so I went with the one that "looked best" from their website and was... More

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DelphinusPR, Guest Relations Manager at Delphinus Riviera Maya, responded to this review
27 April 2012

Dear visitor, Thank you so much for sharing your experiences with TripAdvisor’s community. We are glad you and your kids enjoyed the experiences of being trainer for a day. We feel satisfied to know you choose Delphinus for this wonderful experience, and we are happy you did. Thank you for making your time to write this review, we highly appreciate... More

London
Senior Contributor
21 reviews 21 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 7 April 2012

my teenage daughter and her boyfriend did the couples dream swim but were really disappointed with the trainer assigned to them. He barely spoke to them and left them treading water for long periods doing nothing with the dolphins (we were unaware of this as we had been directed to the wrong spectator area so missed nearly all of their... More

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DelphinusPR, Guest Relations Manager at Delphinus Riviera Maya, responded to this review
27 April 2012

Dear visitor, We appreciate your comments. We are very surprised by your perception about the program because our Couples Program is frequently highly evaluated by our visitors. We understand your disappointment and we would like to offer you a sincerely apology for not offering you and your loved ones, the best experiences while swimming with dolphins. We don’t know why... More

Pierson, IA
2 reviews
5 of 5 stars Reviewed 16 February 2012

We had a great time and were very pleased with the variety of experiences. The foot push was amazing. The only thing we wish is they had better picture packages. For 30 dollars you got an 8x10. The price seemed pretty expensive since we just spent over 100 for a hour in the water. I wish you could get a... More

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DelphinusPR, Guest Relations Manager at Delphinus Riviera Maya, responded to this review
13 March 2012

Dear visitor, Thank you so much for your review. We are glad you enjoyed the experience. More

Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

We visited the location in Riviera Maya in December of 2011. The tour starts by dropping you off at a bus/van parking area. You then proceed through some lush green vegetation to the ticketing area, where you either purchase a ticket, or hand in your travel-agent provided tickets. After that, you're shown to the area with lockers and change rooms.... More

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DelphinusPR, Guest Relations Manager at Delphinus Riviera Maya, responded to this review
13 March 2012

Dear traveler, Thank you so much for sharing your experience and thoughts with the community. We are glad you enjoyed your time with dolphins and found the experience worth it and a lifetime excursion. It’s good to know that you now have your own pictures; we are constantly working to offer our visitors the best services in every different situation.... More

Wrexham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

Myself and my husband shared this breathtaking experience with my brother-in-law and his girlfriend. We thoroughly enjoyed the morning, however were disappointed that despite being told my parents-in-law were able to spectate for free and take pictures of us, they were placed in a useless area where they were kept in the roasting heat with no shade and also could... More

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Dromore, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 28 January 2012

My partner and I went for the 'trainer for the day' package whilst on our honeymoon. This required a 7.20am pick up at our resort. We paid $178 usd each. We decided to choose delphinus over the other dolphin attractions in the area as we were led to believe the experience would be 2 dolphins to 4 people. This was... More

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Senior Contributor
28 reviews 28 reviews
Reviews in 10 cities Reviews in 10 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

In spite of being one of the most sought attractions there were no crowds at the morning schedule. Personnel were very attentive, knowledgeable and answered all the questions. We did the Primax experience, which offers 4 people per group to swim with 2 dolphins and it was really worth it!. You don only get to learn about these lovely creatures... More

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DelphinusPR, Guest Relations Manager at Delphinus Riviera Maya, responded to this review
13 March 2012

Dear visitor, Thank you so much for your review. Your kind words show us you had an enjoyable time and we are really glad about it. We expect to see you soon! More

Toronto, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 January 2012

if you love dolphins, you will have a wonderful time swimming with them in this encounter. The trainers are wonderful and love the obviously love these animals and care for them beautifully. The whole time in the water is about 45 minutes, you get to swim with them, dance and play with them, stroke them on the belly, and of... More

Was this review helpful? Yes
DelphinusPR, Guest Relations Manager at Delphinus Riviera Maya, responded to this review
29 February 2012

Dear Traveller: Thank you for sharing your review. More

Cologne, Nordrhein-Westfalen, Germany
1 review
5 of 5 stars Reviewed 24 November 2011

My boy-friend and I made the PRIMAX at Delphinus Riviera Maya on 15th November 2011 and it was amazing, a greatful trip. I have made it in November 2007 and have now repeated this adventure at Delphinus in Riviera Maya and it was both time greatful, brilliant. The dolphins are nice and friendly and the staff is very, very friendly... More

Was this review helpful? Yes
DelphinusPR, Guest Relations Manager at Delphinus Riviera Maya, responded to this review
29 February 2012

Dear visitor: Thank you for writing, certainly your experience could help to other travellers that are planning to swim with dolphins. More

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