We recently went to the waterpark and had a situation with our admission passes. Lisa was very kind and worked with us to resolve the issue quickly and efficiently! We then spent an enjoyable day at the waterpark :) Due to it being Spring Break it was very crowded, but the lifeguards were nice and kept order well. Would visit... More

We thought the waterpark experience itself was great! There were lots of things to keep my 6-year-old entertained for hours and want to go back for more. Booking the room was easy and we purchased the package with Newport Aquarium tickets, which they made available to us before our room was even available. Now for the not so nice part....the... More

I took my daughter here to get out on a cold weekend. I have never been treated so rudely in my life. The "lifeguards" just let kids swarm all over my daughter. If your kid can't swim they don't need to be pulling on kids who can to stay above the water. I tried to contact the cooperate office and... More

The water park was fun (as expected) but the hotel had horrible customer service. We asked early for roll out beds and were told we had 2 researved, however they never came. We had to get some extra blankets for the kids to sleep on the floor. My 10 year old son slept in the chair. As we were checking... More

We stayed at CoCo Key March 27-29, 2012 and had a great time. My kids are 6 and 8. There are lifeguards everywhere in the water park, which is great. My kids absolutely loved it and have zero complaints. One complaint I have is that the lifeguards were real sticklers about kids being the right height to go down the... More

It was a great time. I went with my whole family.. WE HAD A BLAST. Nothing like it!!! I have no complaints, friendly staff.. and your guranteed to have a good time!! More

Took my child and her friends for a day at coco key and stayed at the hotel. The day was ok my daughter and her friends continued to complain about their skin burning. When they got to the room they had chemical burns. Soon after my daughter had developed ringworm. The doc said due to the size of the rash... More

Kind of pricey but we always look out for coupons and deals. NOT good for young kids... 5+ is ideal. For under 5 there isn't much to do. Stay in a nearby hotel versus the attached hotel to save a ton. More

I thought this place was pretty cool and for the price (compared to Great Wolf Lodge) was a nice winter escape. But my kids got bored rather quickly. There are only a couple slides and they are not all that thrilling. There seemed to be a lot for 6 and under to do. My 9 year old was very annoyed... More