We had a group outing of 26 people. We had a pick up time of 6:30am and they said said it was for 8am. We waiting and waiting and they never came to get us. So we had to cancel our trip. They did refund the group there money, but I will never try to us this company again. More

We showed up at the meeting place at 6:15am, 15 minutes before they had asked. And about the same time as the other group they had booked for the exact same time. The guy that was supposed to take us to the river then told us that he had no record of us (even though the guy from the other... More

Very dissatisfied with the level of service we received with Boulder City Outfitters (BCO). We made reservations for 26 people to kayak/canoe down the river with this company. However, when we arrived at the Hacienda Hotel at 6:15am for a 6:30am launch, BCO did not have any recollection of our reservation. They offered to get things together quickly for an... More

We were suppose to head out on the river at 7am per their advise. When we got to the meeting place they said that we were suppose to be leaving at 8am not 7am. So we waited. 7:30 rolled by. 8:00 came an went. Finally after waiting in the hot parking lot for over 2 and a half hours, we... More

I had done the Colorado River kayaking trip with Boulder Cty Outfitters back in November 2008 on a solo basis. When I found out in January my brother-in-law was going to be able to join us for our Las Vegas trip I immediately booked a trip for us; selecting Monday since no powerboats are allowed on the river that day.... More

After reading all of these reviews, I think Scott should get a raise as everyone thinks he is amazing (including me). The first 2 miles of this trip were quiet and gentle with the best stops (a sauna cave and hot springs). However, as the previous reviewer mentioned, the wind was a force to be reckoned with. It did become... More

While I would reccomend this adventure, it is Boulder City Outfitters I would not reccommend. Their communication was horrible. We were unable to reach anyone from the company about our trip. We finally did reach someone and our message was not passed on to the driver who needed it. Also, the guide was unable to contact anyone when they were... More

I'm not an outdoorsy person...but I enjoyed this river excursion 110%! My friend and I decided to drive instead of getting picked up...big mistake there. We ended up driving the wrong way and were over 45 minutes late getting to the meeting place! Everyone at Boulder City Outfitters were so nice and forgiving though; they just told us to get... More

We spent the day kayaking with Tom as our driver and guide. We had a wonderful time! Tom provided us with drinks and snacks as well as lunch, and he was great company. The scenery and hot springs were memorable, as was the view of the Hoover Dam from underneath. We had quite a hard day on the river as... More