We took the tour, which was something that will remain permanently in our memories. Our tour guide was excellent and he was the only fire fighter in his unit that day who survived. His story and the entire experience were indeed special and heartwarming. This tour is not to be missed!

This is a must see memorial when in NYC. It is a somber reflection of the lives lost, but also an inspiration of renewal.

There were a lot of items displayed from the event and a lot of items to purchase to support the museum effort.

We made our reservations for a specific tour a couple months in advance. The Tour Leaders are all "first responders," police or fire leaders there on 9/11 or even family members who lost a loved one. Their stories made our entire trip so memorable.

Very moving experince for me could not not listen to all the photo infomation as it is very upsetting.Hannah the guide was lovley and we had a great surpraise as Gary who took the phots just poped by and signed photos for us.If you want to get to a deeper understanding of 9/11 you must go, but take tissues.

This museum is in the Meatpacking District nowhere near the Ground Zero site. Everyone should go to this exhibition which is a collection of images and remnants from the recovery at The Twin Towers. This powerful display was put together by Gary Suson who was the official photographer appointed by the NYFD and the only non official allowed on the... More

Well worth the wait and trip. Make sure you go to the 9/11 memorial. Very moving. Advanced tickets required.

This small gem in New York's meatpacking district is not to be missed. I had previously been to Ground Zero which is a beautiful memorial, but this museum puts a face on the huge task that faced the recovery workers. It is only one room, but it took us a full two hours to see it, and we could have... More

This is a one room museum with pictures of ground zero after the buildings collapsed. It's tough stuff but for my personal taste a bit mawkish.