Beantown Trolley

8 Park Plaza, Boston, MA

781-986-6100

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19 visitor photos

Ranked #58 of 77 tours in Boston

67 Reviews

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Type: Tours

Owner description: Beantown Trolley has many kiosks and stands through out the city of Boston. Our main location in Boston is located within the MA Transportation...... more » Owner description: Beantown Trolley has many kiosks and stands through out the city of Boston. Our main location in Boston is located within the MA Transportation Building lobby.

Useful Information: Stairs / lift

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67 reviews from our community

Stephanie_LG

Toronto, Canada

2 reviews

Reviews in 2 cities

2 helpful votes

“I changed my plans for the day it was so much fun!”

Reviewed 23 May 2012 NEW

OMG This was so much fun! Eric was our first driver and he was so knowledgeable, funny and the epitome of a Bostonian. My friend and I were going to get off in a couple stops to go shopping but we were enjoying his commentary so much we stayed on until the end of the route.This is a perfect way... More

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Stepanie, Thank you, it's reviews like yours that makes it fun to come to work everyday and provide a fun and entertaining experience for our guests. I will be sure to pass along your encouraging words to Eric and our other team members. Thanks again Richard Anzuoni Jr More

Bonnie A

Riverside, California

1 review

“Two Great Bus Drivers”

Reviewed 19 May 2012

I have taken tours before in other states. We took the Beantown Trolley for 2 days and found two of the drives to be good and fun. Our first choice would be Freddie, very nice and helpful. We also found Eric to be fun and full of information. More

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Bonnie, thank you so much for the great review. Beantown Trolley is committed to providing a fun entertaining and historical tour. I will be sure to pass on your kind words to Eric and Freddie. Thank you Richard Anzuoni Jr More

linda m

New York City, New York

Contributor

19 reviews

Reviews in 3 cities

1 helpful vote

“lie in description”

Reviewed 15 May 2012

Decided to give a tour trip to Mom for Mother's day. Terrible idea- who would've known that this company's ppl (the ones on call) will make her stand in rain at a place where their bus never passed and then made her walk all the way upto NE Acquarium in rain ! She's old and new to Boston. She had... More

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See 13 more reviews by linda m for Boston

We are very sorry your mother was not happy with her experience on the Beantown Trolley. Beantown Trolley makes every effort to provide a fun,entertaining and historical tour. From your review I feel there was some confusion regarding a specific pick up location. I apologize for the confusion and if you would contact me at 781-986-6100 we can discuss the... More

George I

San Jose, California

1 review

“Steven our personal tour guide”

Reviewed 13 May 2012

Steven did an excellent job of welcoming us to Boston. He is very knowledgeable about his town and its awesome sites. We learned so much! Thank You Steven! More

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George, thank you for the nice review. We will pass your kind words on to Steven. Glad you enjoyed your tour with Beantown Trolley. Thank you Richard Anzuoni Jr More

Paul S

Denver

1 review

2 helpful votes

“arrogant careless driver”

Reviewed 27 April 2012

people found this review helpful

On April 20th, our first trip to Boston, we decided to take a tour on your trolley to orient ourselves to the city. We purchased a two day trip and boarded at Stop #1. As we boarded, our driver, Eric, was talking on a cell phone and seemed agitated. He said he was trying to make it and he would... More

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Paul, Beantown Trolley is committed to providing a fun and historical tour of Boston and Cambridge. I would like to discuss this matter with you personally. I feel the scenario you have described is unacceptable and drastic steps with this employee may need to be taken. I can not in good faith continue to take the necessary steps towards one... More

Jessica J

Chicago

1 review

“The funnest ride ever”

Reviewed 20 April 2012

The tour guide was very informative and comical with a few observations. The rides are convenient with ones schedule. More

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Jessica,thank you for the excellent review .We appreciate the comments , and are glad you had a fun ride. Thanks again Richard Anzuoni Jr General Manager Beantown Trolley More

tracy i

medford

1 review

“great trip”

Reviewed 14 April 2012

we had a great tour lots of info / also the driver was great as well . his name was fred very nice man also very funny as well . we highly would recomend this tour to anyone More

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Thank you for the kind words about the Beantown Trolley. We're happy to hear Fred helped make your trip fun and enjoyable. We'll pass on your compliments to Fred. Thank you, Richard W. Anzuoni, Jr. General Manager, Beantown Trolley More

Moiraboston

1 review

1 helpful vote

“Rude obnoxious driver”

Reviewed 13 April 2012

person found this review helpful

This trip was only slightly interesting because I had never been to Boston before so I saw a lot of the city. However the first driver I had was absolutely obnoxious and rude. Kept cutting people up in traffic and giving us a running commentary on it too, saying how competitive he was and how he hates letting people go... More

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Moira, thank you for your feedback on the Beantown Trolley Tour. Reviews like these are extremely helpful to us, so that we can isolate and correct any issues with our drivers. We are disappointed in the experience you have described. Our Boston city tour is meant to be a historical and entertaining tour based on facts and not the personal... More

christinechiasson

Boston, Massachusetts

1 review

“BEANTOWN best trolley tour in Boston!”

Reviewed 9 April 2012

Our Beantown trolley ride yesterday was just super! Everyone from the ticket booth to the driver were so accommodating to my 90 year olds….they had a day they shall remember for a very long time filled with their memories of a lifetime lived in Boston. I intend to bring groups again in the future for your Beantown Trolley ride...by far... More

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Thank you Christine! It is always great to hear such wonderful comments about our staff. We are glad that we could help your groups day be a memorable one! Thank You Richard Anzuoni Jr General Manager, Beantown Trolleys More

Justsomechick

Harborcreek, Pennsylvania

Senior Reviewer

6 reviews

Reviews in 5 cities

11 helpful votes

“All Depends On Your Guide”

Reviewed 4 April 2012

We did the Beantown Trolley last Sunday. I think your experience is going to depend on the driver/guide you have. The first time we had Jack and he was really informative, funny, and have no complaints on his driving. The second time was okay. The guide told you a lot but it was like listening to a lecture. The third... More

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Thank you for your comments on your experience on the Beantown Trolley. Our customer's feedback is very important to us as is the quality of the tour we provide. I'm glad you enjoyed Jack's portion of the tour. He is one of the many talented 'local guides' employed by the Beantown Trolley. Although part of your day did not meet... More