My husband and I were in the area of Pigeon Forge for a weekend getaway and we decided to book a couples massage so we choose this place, The Spa at Pine Mountain. Our appointment was for 3:15pm and we arrived early around 2:45pm to find out that they were running behind so we sat there until 3:45pm finally when... More

Our visit to this spa started out bad with no one welcoming us and we had to read the signs and seat ourselves. It was a while before anyone came to speak to us, but when they did, it was to tell us that they were running 45 minutes behind. They actually got my husband back after 20 minutes and... More

My best friend and I recently visited the Spa. We found it online and the pictures looked amazing and the prices were very reasonable. There is no designated parking for the spa. We were greeted upon arrival and asked if we wanted to be in the same room. We said no and you could tell the lady did not like... More

My wife and I got one of their couples massage. We accidentally went to the Pine Mountain location, instead it's at the Bear Cove Falls location. DO NOT use your GPS! (Even on an iPhone.) They were more than willing to assist us with directions after we went to the wrong location and then got lost and even after being... More

Had a deluxe couples massage. The massage, cheese tray, and bath was very nice and I'm quite picky. I was leary due to the negative reviews but had a great experience. Would recommend and return. More

I Take No Stock in This Site or Its Reviews on anything, I have been many places(hotels, spas, attractions and it seems right less than 50% like movie reviews). I decided to post this to set things straight, I am and Will continue to be a client as long as This Spa is Around, we have tried others and were... More

This is the most disgusting spa I have ever visited. The owner is a very hateful woman. Staff is made to double dip in the wax pots, use the same mascara wand on everyone, and cheat people out of their money in so many ways. The equipment is old, the products are horrible. I don't have anything good to say... More

This was one of the worst spa experiences I've ever had! After recently being laid off, I was ready for a day of relaxation and fun with my sisters, mom, and aunt. The experience was anything but that. The massage was nothing to brag about, a kid could've done better. I'd expect my muscles to at least be relaxed- that... More

My husband and I did the couples massage at the Bear Cove location. It was really nice and relaxing. They even have a shower to wash all the oil off afterwards. I would have rated this excellent if the therapist didn't cough in my face at the end. More