Although Mike, the captain, is nice, he is inexperienced in customer service and customer satisfaction. We had a deep sea fishing trip from hell. Swells were 4 - 5 feet yet he had to take us out 30 miles from shore to see if cobia were biting. The swells were rough going out and didn't get any better. He didn't...
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Hello Ikole88, first, I would like to apologize that you did not have a good time aboard our charter. I, Captain Mike, consider customer service and safety the two most important aspects of our business. In fact, we actually moved your trip from Tuesday to Thursday as the forecast was better for Thursday. By moving your trip, we lost the...
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