I used all the facilities, they were very clean and beautifully decorated More

We received a voucher with our B&B for the Bathouse but decided to upgrade to the Santuary package. This included use of a towel, robe and locker, and access to all the water facilities. We enjoyed our time there but it is a bit overpriced for what you get. More

Very unhappy! Purchased vouchers for sanctuary and tea for two, which arrived weeks after i wanted them, by post, much too late. Numerous attempts made to find out whether we needed to book and whether we could use during public holiday with no success. Finally spoke to someone, now over 2 months later to be told they can only be... More

Lovely building and pools. A very small area for the price. I was expecting spring water and was disappointed that it was heavily chlorinated and my friend and I both developed a rash. I think it was over priced. I was happy to visit once. What else would you do at Hepburn Springs. More

We had purchased a special internet deal for a local retreat and a $50 voucher for the Bathhouse was included so we used it towards two tickets for the Sanctuary which included a steam room, salt therapy pool, monsoon showers and a couch spa. Being mid-week it was pretty quiet and at times we had the big relaxation pool to... More

We paid to use the indoor pool for 2 hours. They limit the number of guests using the pool, so it isn't crowded. The staff was friendly and being our first time, we were shown what to do! The facility is spotless and the changing area with showers and toilets was large enough to accomodate everybody. The pool is amazing... More

Hepburn bathouse & Spa have a long way to go to compete with any spa worldwide. It wouldn’t surprise me in the future if they were to go bust as word the truth and word of mouth spreads very quickly. Travelling from interstate I was very excited and very much looking forward to a trip to the bathhouse. The $80... More

Had a relaxing day here but it does fall short of the Penninsula Hot Springs for size. More

We have just left the bathhouse and sanctuary, very disappointed. There were used plasters and tissue paper around the main pool, the shower in the steam room was broken and the seating within the pools was not relaxing. When we mentioned this to the Operations Manager, he showed lack of concern and blamed the teenage boy next to him. I... More