I recently went to Freedom Surf and Spa with a 115$ gift card. I looked at the spa reviews and was soon turned away from their spa options. All of the reviews were negative, some mentioned they had been burned while getting waxed, other mentioned the manicure and pedicure service was extremely slow and terrible. I then decided to buy... More

I had a poor experience here before but needed to get waxed so I decided to try to suck it up. It took probably 100 strips and 2 dozen sticks to do a brazilian. I was badly burned so bad that I almost jumped off the table. (I've been getting waxed for 8 years & NEVER had so strong of... More

My daughter and I had an appointment for a pedicure . We immediately noticed that the place needed a good cleaning. Our operators were, however, clean and pleasant. But we did NOT receive a spa treatment. I have had more professional treatment at the little hole in the wall shops. They did not remove dry skin from foot bottoms and... More

Just had an appointment and the services were fine however the owner refused accept a gift certificate. Three of us had massages, facials, and a manicure- pretty pricey bill that normally owners of a business would look to please customers spending a lot of money at their place of business. Instead of politely explaining why she would not accept it... More

I had a manicure appointment. I was there for an hour and a half while the new girl apologized for not knowing how to file my nails, couldn't get the nail polish applied properly to the point where the other specialist told her to take it all off and reapply because it looked so thick and tacky though she only... More

BRIDES BEWARE - NEVER BRING YOUR BRIDAL PARTY TO FREEDOM! My sister in law decided to schedule our appointments at Freedom on the day of her wedding. Although we called and confirmed the 8:30 appointment the night before they yelled at us when we arrived and said we had to be there at 8. the "stylists" were terrible. the bride... More