As a result of being relocated 1100 miles from Reno because of a necessary employment relocation. I wanted to do some online shopping as the store is needless to say, not accessible... Much to my dismay there's no online catalog to shop from! Mr. & or Mrs. business owners. FYI, seriously consider this. Especially in this economy. There's those of... More

I've been in this store several times and have always been impressed with the wide selection of stuff........the staff has always been pleasant and helpful. Would I go back? You betcha.........

Found this shop after a quick iPhone google search for "boots in Reno". SO glad I found it! The ladies around the shop are top-notch help, the owner shook my hand and took time to talk for a bit. Best of all, WHITE's USA-made boots are ON STOCK! Can't find that in the Midwest! Walked in to "look" walked out... More

Been shopping here for years, and especially like the selection of boots and hats, and the ease/pricing for ordering custom made boots (2 pair so far!). Great selection of good using gear and some fun art & giftware.

My quest for the day was aquiire a western hat for the Reno Rodeo and I found Jack the owner of this fine store. We exchanged greetings and I expressed my desire to buy a Quarter Horse styled hat only to find they are not much in style today. But no fear Jack suggested we take an open crown hat... More

I called to see if I could get a 26" cinch. The call went very well, the clerk is drop shipping my cinch that had to be special ordered so that it'll be here faster. very helpful and the price was right too.

Went in to see about buying some boots. Cindy the saleswoman took care of me and walk me thru all aspects of buying a pair of boots. She even called the manufacture to make sure of what they could do for me. All the sales persons help get the items that I wanted and were very friendly. Even the prices... More

Went in twice, once when we first flew into Reno & again the day before we flew out. Both times we spent 30-45 minutes in the store, staff asked if we needed help & politely were out of the way if not needed. I was looking for a bosalito & mecate & the owner (I assume she's the owner) was... More

My girlfriend and I went into D bar M, a western store that I had known about for 20 years. We had anticipated shopping, and made a large purchase. Two days later a person claiming to be the owner called my girlfriend's cell phone and said his clerk did not charge the correct amount. Right from the start he was... More