We are water park fans and have to been many around the country. This one is ok. It's clean and offers something for people to do in the winter but it's small. I wouldn't come to Billings to just go here.

We are water park fans and have to been many around the country. This one is ok. It's clean and offers something for people to do in the winter but it's small. I wouldn't come to Billings to just go here.
Thank you for you enjoyed your comments, I am glad you enjoyed your visit. We are not a large city and do not have the fan base to support a large park as you see in other areas. Nevertheless we are pleased to offer this entertainment to the area.
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Spending Spring Break in April in Montana you never know what you're going to get. We were welcomed with snow and freezing temps :)
My 9-year old son saw an ad for The Reef at the Billings airport so this was his idea (kudos to marketing!).
We went on a Sunday and had a great time. For Billings this is...
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Thank you for your candid comment. We are addressing the changing rooms with new benches, spin dryers, new lockers and a new small slide for the little ones. We are also changing the snack bar to a deli style soon and training on improved customer service. I hope you will give us another try when in our area.
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The slides are great, the wave pool in entertaining, and the water features provide some great physical challenges. We saw no equipment problems during our visit and the pool area seemed clean. Other guests brought picnic lunches (that seemed odd at an indoor park, but I guess it is normal at an outdoor park). The best thing about the park...
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Thank you for your candid review and I am thrilled that your family had a great time at the Waterpark and we look forward to your next visit.
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I initially intended to stay at the Big Horn and spend time with my children at the Reef. I accidentally booked the wrong hotel (Billings Hotel), so because of issues with Big Horn (see review written there), I stopped by the Reef on my way out of town to get pricing information to plan my next trip. When I got...
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Not only did we fall short at the Resort, but then again at the Reef. I know you probably do not believe that this is not our normal customer service, but I assure you it is not and that this will be addressed immediately on both ends of the property. Thank you for your comments and please accept my apology...
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We took our 8 year old son and a friend to the waterpark. They had a blast..... even I enjoyed the waterslides. Not too crowded, clean, friendly staff.
Thank you for your candid response, we are pleased that you had an great time and I will pass on your compliments to our staff.
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nice rooms little high on price as it didn't inclued adissom to water park, 10.00 more per person so 40 dollars a day more other wise very good
Thank you for you candid comments. We are pleased that we met your expectations. We do not include waterpark passes in our hotel rates as during the school season the park is not open every day and to include the passes in our regular rates would price us out of the market. We do have packages available that are inclusive...
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For the same price almost as a movie, you can ride the slides and younger kids can ride on smaller slides! The kids play area has a big bucket that dumps water on them, slides, water cannons, etc. There are activity pools where you have to get across on Lilly pads or can shoot hoops. They have a wave pool,...
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Thank you for you wonderful comments. We love it when families have a great time and would love to have you return.
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Our party consisted of 2 adults, one of which was disabled, and 3 children and one baby. The only room available to us was a disability room with a king size bed and a sofa bed. The room was very small. As soon as we checked in the kids wanted to watch tv before going to the water park. The...
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Thank you for your candid comments. I am sorry that your stay was not as enjoyable as you had expected. Booking at the last minute does not give you a very big variety of rooms to choose from and our staff should have made it known to you that this room would not accomodate 6 people. I will address that...
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Yet once again we paid a ridiculous amount of money to take our son to the indoor water park. Once again, he couldn't use all the slides, and for a first, we were thrown out of the hot tub as we sat in there WITH him and rudely told that next time make sure he was 48" before trying to...
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Thank you for you comments. Safety rules are in place so that you and your family have a safe experience when at the Reef. Our primary concern is the safety of your child. Heat stroke is very quick and little bodies even quicker. I am sure you know your child better than we do and what they can handle but...
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This water park had a little bit for all ages. 2 big water slides ... one you could either go down in single or double tubes. The other was enclosed all the way ... aka dark inside the slide. And it was cool that although enclosed, the slides went outside the building for a little bit. They had a hot...
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Thank you for your comments. We love to here when customers such as yourself have had a good time at our facility. Thank you and we hope to see you again.
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