The Miami city is your was a waste of time and money. Our guide Ricardo pointed to buildings and gave no explanation about what we were seeing. We had to ask for more information and got little. He joked with driver. Bad mouthed the company and city politicians. Use another company. Also insulting to people on bus. Only interested in... More

Took the combo city/boat (bay) tour. When you get down to it, the city tour really didn't go anywhere I would have gone on my own. Our one photo stop was of a hotel -- the Biltmore -- which is not really an "attraction." It was very disorganized. The boat tour was great -- but it is worth noting that... More

Not a good experience. A minibus picked us up from hotel and then drove all over Miami to collect others without any information from the driver. After ONE AND A HALF HOURS on this minibus, we were eventually dropped off outside a shopping complex, to await the main (bigger) bus for our already paid for tour. Drivers and customers all... More

Our bus driver for Miami Safari tours, George was extremely rude and not willing to tend to passengers at all. The bus city tour was very mediocre; we paid over 100 dollars to only be shoved at the back of the bus with us being the only English speaking passengers and the driver would not allow us to change seats.... More

My family and friends took a trip down to Miami (3/15-3/17/12). I was raving to them about Safari Tours because we had used them once before and was so excited to take them. I called ahead of time and they told me to go down to Bayside to make the reservation. When I got down there I find that the... More

Took this tour with my parents for their Anniversary. We got the tickets through Florida Vacation Auction and got a great deal on them. The bus was a bit late so I was nervous we were in the wrong spot but when I called they were friendly and assured me that there was a short delay and within the next... More

Our tour guide turned this from being a long bus ride to a fantastic adventure through Miami. Ralph, our guide, is a history professor at Miami-dade college, which I think gave him additionaL insight into the attractions he told us about. I definately think he is the most informative tour guide I've ever had. More

Safari Tours. The half day tour was advertised as a 45 minutes airboat ride and a 45 minute animal show. The airboat ride was appx 30 minutes. The animal show (only few alligators, scorpion, and turtle) was appx 20 minutes. You spend over 2 hours to get there and back and less than an hour on the activity. You did... More

we paid the hotel a deposit but they took too much. when we boarded and the driver realised he refused point blank, and rudely, to take us unless we paid him what we had already paid the hotel and it was our problem to sort out with them. On the way home he made the whole coach sit and wait... More