It was supposed to be a great birthday present, but unfortunately I didn't read the posts. I agree 100% if you use a groupon you might as well stay home. As a parent of a very excited 10 year old I can not say how disappointed& appalled by the treatment of her. She had 2 hours of surf fun, but...
I truly apologize for your experience when using the FlowRider with a groupon.
I would like to speak with you about what happened in the hopes that I can improve the customer experience.
Please contact me at firstname.lastname@example.org at your earliest convenience and I will take care of you.
Thank you for your feedback and apologies again.