Absolutely brilliant service here. I got two pairs of boots and both of them were exactly what I wanted. Great fitting and alteration service and the customer service is fantastic. One note: I got one pair of boots in 50% leather and one in 100% leather. After wearing them both for a bit, the 100% leather is definitely holding up... More

I saw people's reviews so thought I would go with the advice on here... I'm soooo glad I did, I got two pairs of shoes genuine leather and really good quality. They did it all within two days, the experience was great and would recommend them. They are very reassuring and honest. Very happy with my shoes, can't wait to... More

I only went to this shop because of the reviews and was not disappointed. I'd been wanting a leather laptop bag for a while but didn't like the UK price tag. I should as mention I have a big laptop and it doesn't fit in a lot of standard bags. I was asked what size my laptop was but as... More

I had two pairs of shoes made in less than 24hours. Girls are very kind, good advice, good shoe quality, reasonable price. Very satisfied with the result!!

I would concur with the other reviews. The shoes are great - I've been wearing them for a few weeks now and I doubt I can go back to off-the-shelf sizes. The girls are great and don't want payment unless you are happy with the shoes. Do yourself a favour if you are in Hoi An and get some bespoke... More

I had a wallet made here during a recent trip to Hoi An. I took a wallet that I loved that was looking a bit shabby, to be copied. The process was easy. I chose the leather and lining that I wanted. Price was good. Picked it up the next day. Finish product perfect!!

The girls at the Friendly Shop are very lovely. They are contemporary and listen to what you want. I had two pairs of shoes made. I didn't know what I wanted 100% but when I saw my ideas in the final product I was very happy. Each paid cost 50US. Not sure if this is the cheapest but it was... More

Thanks ladies at the friendly shop. The designs I asked you too copy had a degree of difficulty and you made that happen with only one alteration. Thank you. We were pressed for time but you still met our demands. The boots I'm in love with the soles are only second by a small amount. Will be back when next... More

I had a hand bag, iPhone cover, belt and sandals made - nothing was any trouble to get right. Hung is delightful and wants to make it a happy shopping experience. I am very pleased with what I purchased and she told us when we picked up that if something should go wrong once we got home to email her... More